Public Safety Project Manager

Job Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The successful candidate will serve as a Project Manager reporting to the Public Safety and Emergency Management Programs Unit. The Project Manager will manage a variety of projects encompassing application development, COTS, infrastructure, or a combination of each of these types of projects, in addition to providing senior level management support for the Project delivery team and support functions.

Responsibilities will include:
- Determine the project approach, resource requirements, team roles and responsibilities, and schedule
- Develop and review estimates and assumptions for the projects schedule, effort, and cost using established estimating models, best practices, and past experience
- Create project charter and scope statements, weekly status reports, risk and issues log and other project deliverables
- Manage projects throughout the entire assessment and development life-cycle, providing direction for project teams and monitoring the progress of deliverables and tasks;
- Create and manage project, risk mitigation, and communication plans
- Plan, track, communicate with, and drive infrastructure solution; build and support resources
- Work closely with executive level leadership, as well as internal and external stakeholders
- Provide oversight and management of blended teams of independent IT consultants and staff; manage vendor relationships, including participating in the creation of CPs, RFPs, review/selection of vendors, contracts, etc.
- Conduct site visits, when required, to ensure correct visual requirements are captured to effectively execute the project
- Manage receipt of project assets and ensure assets are correctly tagged in collaboration with PSEM SACM and technical teams
- Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO
- Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to
- Define team member roles and expectations and ensure that project resources are used effectively
- Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation
- Develop training plans and future support needs
- Manage project close out and transition of all project artifacts and knowledge to agency staff prior to disengaging from a project
- Identify future support needs and work with appropriate units to assist the agency with articulating and requesting these resources
- Support and contribute to the Program's goal of ongoing process improvement, and adherence to Project Management Institute's PMBOK and OTI published project methodologies
- Report to senior management within the Program, OTI and stakeholder agencies on project status
- Supervise and mentor Project Managers/Assistant Project Managers
- Support the Director of Project Management with managing PMO functions including: change requests, document and deliverable management, scheduling, reporting, etc
- Address client concerns and escalate all project issues appropriately and manage them to resolution
- Perform special projects and initiatives assigned.

HOURS/SHIFT
Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION
Brooklyn, NY

TO APPLY
* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

Please go to www.cityjobs/jobs/search and search for Job ID #769692

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

OTI participates in E-Verify

IT PROJECT SPECIALIST - 95710

Minimum Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Preferred Skills

The preferred candidate should possess the following: - 10+ year's experience project managing IT infrastructure and applications projects (end to end) specifically related to: CAD, telephony services, voice and data networks, enterprise services, IT security, logging and recording, radio, with 3 or more years in a managerial or supervisory capacity - 5+ years' experience in vendor management - Project and resource planning, WBS creation, proficiency in Microsoft Project and other project management software such as Smartsheets - Strong demonstration of negotiation and conflict management skills - Excellent verbal and written communication ability with strong visual presentation and public speaking skills - Excellent leadership and organizational skills in an aggressive timeframe ability to be a systems thinker, attention to quality, and relationship/team building ability to interact effectively with technical staff, project managers, and functional managers - Experience in interfacing with executive level management and giving senior level presentations - PMP certification - Experience working with or for New York City government agencies

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at ;br>
Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.