Jira Subject Matter Expert (SME)
Global Associates
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Job Details
Skills
- JIRA
- Atlassian
- Scripting
- Agile
- Scrum
- Problem Solving
- Mapping
- Business Process
- Kanban
- Service Management
- Conflict Resolution
- Communication
- Confluence
- Workflow
Summary
Title: Jira Subject Matter Expert (SME) / Administrator Location: Hybrid New York, NY (Locals Only) Employment Type: 12 Months contract
Required Qualifications
Proven, hands-on experience as a Jira Administrator or Jira SME (several years minimum)
Deep expertise in Jira configuration: workflows, schemes, custom fields, automation, and permissions
Strong understanding of Agile/Scrum/Kanban methodologies and how they map to Jira
Experience mapping and optimizing business processes within Jira
Familiarity with Jira integrations (e.g., Confluence, Slack, other internal systems/APIs)
Excellent problem-solving skills and ability to work independently
Strong communication skills, with the ability to work directly with stakeholders across departments
Preferred Qualifications
Jira/Atlassian certification(s)
Experience with Jira Service Management (JSM)
Experience with scripting/automation tools (e.g., ScriptRunner)
Prior experience supporting enterprise-scale Jira instances
Work Arrangement
This is a hybrid position based in New York City, requiring regular in-office presence combined with remote flexibility.
- Dice Id: 10168393
- Position Id: 9076970
- Posted 6 hours ago
Company Info
About Global Associates
Founded in 1996 by a team of seasoned technology professionals, Global Associates is a minority women-owned business committed to delivering excellence in IT solutions. Over the years, we have proudly partnered with an expanding roster of Fortune 500 companies and mid-sized businesses across the United States.
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