Position: Sr. Dynatrace Engineer (Hybrid)
Location: Atlanta, GA (In-Person Interview)
Job Type: Contract
Job Description
Under limited supervision, coordinates, designs, implement and manage and maintain monitoring solutions for the organization including server and cloud services monitoring. Onboard/configure all applications into the Dynatrace monitoring tool for use.
Job Summary
Under limited supervision, coordinates, designs, and secures computer databases to store, track, and maintain a large volume of critical business information. Serves as highest advanced-level subject matter expert, providing authoritative guidance for professional staff. May also serve in a lead role.
Collaborate with cross-functional teams to automate monitoring, troubleshoot performance bottlenecks, and research for Root Cause Analysis (RCA) across hybrid, multi-cloud, and microservices architectures.
Monitoring & Observability
- Configure, maintain, and optimize monitoring solutions using Dynatrace.
- Enable end-to-end visibility across infrastructure, systems, and applications.
- Develop dashboards, alerts, and health checks to ensure system health and reliability.
- Monitor service performance and availability and set alert thresholds to minimize false positives.
Infrastructure Systems Monitoring
- Monitor Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, Google Cloud Platform).
- Support monitoring of databases, middleware, and network components.
- Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
- Proactively identify and resolve issues before they impact production.
Application Monitoring:
- Use Dynatrace to monitor application performance and transaction flows.
- Support synthetic monitoring and real user monitoring.
- Work closely with application teams to ensure comprehensive monitoring coverage.
- Assist in troubleshooting performance issues at both the application and system level.
Incident Support:
- Participate in incident response efforts related to performance and availability.
- Provide monitoring insights during troubleshooting and root cause analysis.
- Identify and close monitoring gaps.
Continuous Improvement:
- Enhance monitoring standards and documentation.
- Recommend improvements to monitoring configurations and alert strategies.
- Support integration of monitoring tools with IT Service Management (ITSM) platforms.
Requirements:
Education:
- Bachelor's Degree in Information Systems, Computer Science, or equivalent experience.
Experience:
- 5+ years in systems engineering, infrastructure support, or monitoring roles.
- 5+ years of hands-on experience with Dynatrace or similar APM tools.
Technical Skills
- Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, Google Cloud Platform).
- Basic networking understanding (DNS, TCP/IP, load balancing).
- Experience with scripting or automation tools like PowerShell or Bash (preferred).
- Familiarity with Kubernetes or container monitoring.
- Experience with ITIL practices and regulated industries (e.g., healthcare, financial services).
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective communication and collaboration across teams.
- Detail-oriented with a proactive mindset.
Required Skills
Skills |
Demonstrate ability to effectively communicate verbally and in writing with all levels of staff and management |
Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, Google Cloud Platform) |
Experience with scripting or automation tools like PowerShell or Bash (preferred) |
Basic networking understanding (DNS, TCP/IP, Load balancing) |
Experience migrating from Dynatrace Managed to SaaS |
Knowledge of recommending baseline monitoring thresholds, KPIs and SLAs |
Familiarity with enterprise log analysis frameworks and tools like Jira or ServiceNow |
Exposure to AWS Solution Architect Professional Certification (Preferred) |
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