DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Senior Application Developer
Location: REMOTE
Duration: 12 Months
Job Description
The Client is seeking an experienced Senior Application Developer to support the ongoing maintenance, enhancement, and operational stability of its current Case Management System (CMS) and the Juror Management System (JMS) built on CA Plex.
This role is responsible for ensuring the continuity of mission-critical court operations by maintaining and extending existing functionality, supporting integrations with internal and external systems, and assisting with data quality and performance improvements.
The selected candidate will work in parallel with modernization efforts, ensuring the current platform
remains secure, reliable, and responsive to evolving business needs until full transition to modern
architecture is achieved.
Responsibilities:
- Application Maintenance & Support
- Maintain and support the CA Plex-based CMS across multiple environments
- Troubleshoot and resolve production issues, defects, and data anomalies
- Perform root cause analysis and implement sustainable fixes
- Provide on-call or escalation support for critical system issues
- Feature Enhancements & Business Logic Updates
- Design, develop, and implement enhancements within the CA Plex model
- Modify existing:
- Business rules
- Screens and workflows
- Batch processes and reports
- Ensure all changes align with judicial policies and statutory requirements
- CA Plex Model Development
- Work directly within the CA Plex development environment to:
- Update objects, functions, and relationships
- Regenerate and deploy application components
- Maintain integrity of the model-driven architecture as the system evolves
- Database & Data Integrity Management
- Write and optimize SQL Server (T-SQL) queries, stored procedures, and data fixes
- Support:
- Data corrections (e.g., invalid dates, missing relationships)
- Performance tuning for large datasets (millions of records)
- Ensure data accuracy across integrated systems
- System Integration Support
- Maintain and support integrations with:
- Law enforcement (e.g., SLED)
- DMV eDisposition
- eCitation systems
- Public Index and eFiling platforms
- Assist in adapting legacy I/O processes as APIs are introduced
- Reporting & Data Support
- Support reporting needs by:
- Developing queries and extracts
- Assisting with data feeds into the Data Warehouse
- Collaborate with analytics teams to ensure data consistency
- Collaboration & Stakeholder Support
- Work closely with:
- Court Administration
- IT leadership and development teams
- Translate business requirements into technical updates within the CMS
- Documentation & Knowledge Transfer
- Document:
- System changes
- Business rules
- Technical processes
- Assist in knowledge transfer to internal staff and modernization teams
Preferred/Nice to Have Skills:
- Experience in judicial, government, or public sector environments
- Experience with:
- Data warehouse architecture (star/snowflake schema)
- Power BI backend optimization
- .NET application data access patterns
- Always On Availability Groups
- Azure DevOps
- Familiarity with Imperva or similar security appliances
- Experience cleaning legacy data structures across multiple counties or jurisdictions
Required Education and/or Certifications:
- Bachelor’s degree in computer science, Information Systems, or related field (or equivalent
- experience)
- 10+ years of experience with application development
- 7+ years of experience CA Plex or similar 4GL/model-driven environments
- 7+ years of experience SQL Server / T-SQL
- 7+ years of experience maintaining legacy or enterprise systems
- 10+ years of experience debugging and problem-solving skills
Preferred Education and/or Certifications:
- Experience in Client court/judicial systems or other government environments
- Generated languages (C++, Java, or .NET from Plex)
- Batch processing and transactional systems
- API integrations
- Data warehousing environments
- Case lifecycle (filed → pending → disposed)
- Court performance metrics (backlog, clearance rates)
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