Business Process Analyst / Process Architect

Redwood City, CA, US • Posted 2 days ago • Updated 2 days ago
Full Time
No Travel Required
On-site
Depends on Experience
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Job Details

Skills

  • Salesforce Revenue Cloud Order Orchestration

Summary

Hello All,

Greetings from Rootshell Inc.

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Business Process Analyst / Process Architect – Salesforce Revenue Cloud Order Orchestration for one of our client, Please share your resume with current location & full contact info

Job Title:Business Process Analyst / Process Architect – Salesforce Revenue Cloud Order Orchestration  

Locations:Redwood City, California / Dallas, TX - Hybrid

Locals Preferred

 

Job Description:

Business Process Architecture & Transformation

  • Lead enterprise-wide B2B transformation initiatives focused on Quote-to-Cash (QTC), Order-to-Cash (O2C), and Revenue Operations.
  • Analyze current-state business processes and define future-state scalable process architectures.
  • Design optimized workflows for order capture, fulfillment, orchestration, amendments, renewals, and billing.
  • Collaborate with business stakeholders to standardize and streamline operational processes across sales, finance, operations, and customer success.
  • Identify process gaps, bottlenecks, and automation opportunities.

Salesforce Revenue Cloud & Order Orchestration

  • Drive functional design and implementation of Salesforce Revenue Cloud solutions.
  • Define orchestration flows for complex B2B product ordering and fulfillment scenarios.
  • Work with Salesforce architects and development teams to configure:
    • Product Catalogs
    • Pricing & CPQ workflows
    • Order Management processes
    • Contract lifecycle management
    • Subscription and recurring revenue models
    • Order orchestration and fulfillment logic
  • Support integration design between Salesforce Revenue Cloud and ERP, billing, fulfillment, and CRM systems.
  • Ensure end-to-end process traceability across quoting, ordering, invoicing, provisioning, and renewals.

Process Modeling & Documentation

  • Create detailed business process maps, swimlane diagrams, SOPs, and workflow documentation.
  • Develop business capability models and operational process frameworks.
  • Define business rules, exception handling, SLAs, and governance standards.
  • Translate business requirements into functional specifications and user stories.

Stakeholder & Program Collaboration

  • Facilitate workshops with business and technical stakeholders to gather requirements and validate process designs.
  • Collaborate with Product Owners, Solution Architects, Salesforce teams, QA, and PMO organizations.
  • Participate in Agile ceremonies, backlog refinement, sprint planning, and release activities.
  • Support organizational change management and business adoption initiatives.

 

 

With regards,

Naveen | Sr. Talent Acquisition

Rootshell Enterprise Technologies Inc.

|

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10448483
  • Position Id: 1202-8272-
  • Posted 2 days ago

Company Info

About Rootshell Enterprise Technologies Inc.

Founded in 2011, we are an IT consulting and solutions company Headquartered in Santa Clara, California with branch offices in Pennsylvania. We have been serving clients across US, India, Singapore, and Middle East.

Rootshell is highly focused, dedicated and specialized as a consulting company for proving the most incredible experience in Information Technology, Product development and Niche IT skills.

We are headquartered in Silicon Valley and maintain our offshore centre in Hyderabad, India. We understand that technology is not an end in itself for most organizations, and therefore, we endeavour to design solutions that incorporate an organization’s strategic and business objectives. Our client-centric approach helps us in providing outstanding customer service and support.

We specialize in IT Consulting Services and provide end to end staffing of Niche technology skills, and tailor the skill spectrum as per the need of our customers. We enable our customers to transform their business using the power of cloud, analytics, managed services, and digital solutions. Also, we streamline the key business processes by deploying enterprise applications, integrating applications with IT infrastructure, and maintaining them, so that our customers can focus on organizational priorities.

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