Project Manager - Advanced - Technology Procurement, Software Distribution, and Contract Process Consultant

The State of South Carolina is looking for a Project Manager - Advanced (Technology Procurement, Software Distribution, and Contract Process Consultant)

 

Why is this position open: This is a new position that does not currently exist.

 

The position is being created and recruited, and the contracted employee will provide immediate operational coverage while the role is established, posted, filled, onboarded, and trained.

The consultant will support technology procurement workflow management, software distribution, supplier/contract coordination, documentation, reporting, and process improvement during the transition to the permanent role and/or other FTE staff.

 

Interview Process: 1 round, virtual

Duration of the Contract: 4 months

Possibility for Extension: Yes

Work Location: Role is fully onsite

Candidate location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

 

Full job description attached and required and preferred skills are listed below.

Position title:
Project Manager - Technology Procurement, Software Distribution, and Contract Process Consultant

University of South Carolina - Columbia

Downtown Columbia, SC; on-campus preferred.

Work arrangement:
On-campus preferred; hybrid or remote considered if needed.

 

Scope of the project:
Provide temporary contingent labor support to combine operational oversight for system-wide technology procurement intake with software distribution and related software or contract processes. The consultant will manage and monitor workflow queues, review requests for completeness and documented criteria, route required assessment tasks, coordinate software fulfillment and product-line updates, support supplier/contract and pricing coordination, maintain documentation, prepare reporting, and serve as a liaison among OBSS, Service Management, contract managers, technical/review teams, suppliers, and university customers. The role focuses on process guidance, workflow oversight, customer communication, coordination, and transition support; technical assessment decisions remain with the designated review teams.

 

Daily Duties / Responsibilities:
- Monitor, triage, and manage technology procurement, software distribution, fulfillment, service request, incident, enhancement, and related contract/procurement workflow queues.
- Review technology procurement submissions against documented criteria; determine required assessment routing, including digital accessibility, security, AI, State of SC, and other procurement-related reviews as applicable.
- Assign, route, and track assessment and fulfillment tasks with the appropriate review teams, Service Management, OBSS, DoIT Business Office, ServiceNow, Enterprise Applications, suppliers, contract managers, and other stakeholders.
- Identify incomplete or unclear submissions; request missing documentation and guide customers on requirements, next steps, timelines, and expectations.
- Coordinate software distribution requests for faculty, staff, students, and departments; help ensure product lines, pricing, fulfillment steps, and knowledge articles are current and accurate.
- Support software or contract establishment, procurement, renewal, pricing, billing, justification, and budget coordination according to shared agreements and established processes.
- Participate in supplier and internal stakeholder discussions related to software licensing, contract requirements, fulfillment requirements, product-line changes, and legal/procurement review needs.
- Maintain accurate workflow records, status notes, task assignments, training materials, process documentation, FAQs, published guidance, and customer communications.
- Track request status, aging, blockers, handoffs, renewals, and escalations; prepare status reports, ROI or trending analysis, leadership summaries, and recommendations as needed.
- Support training and knowledge transfer for FTE staff and the newly created permanent position, including transition of responsibilities as recruitment, onboarding, and training are completed.
- Participate in continual service improvement by using customer and stakeholder feedback to refine workflows, documentation, policies, and service processes.

 

Required Education/Certifications:
Bachelor''s degree or equivalent combination of education and relevant experience in service management, software distribution, procurement, contract coordination, business operations, customer service, project coordination, or administrative workflow management. No technical certification required.

 

Preferred Education/Certifications:
Degree in business administration, information systems, public administration, project management, communications, or related field preferred. ITIL Foundation, CAPM, PMP, software asset management, or similar process/project management training preferred but not required.