JMSC-IP Systems Engineer (Help Desk)

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
Secret

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Active Directory (AD), Help Desk Services, Help Desk Support
Certifications:
None
Experience:
3 + years of related experience
ship Required:
Yes

Job Description:

SYSTEMS ENGINEER (Help Desk)

Deliver simple solutions to complex problems as a Systems Engineer (Help Desk) with GDIT at the Joint Multinational Simulation Center - Indo Pacific (JMSC-IP), the Pacific's premier simulation complex. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours.

At GDIT, people are our differentiator. As a Systems Engineer (Help Desk) you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Engineer joining our team to help build and enable the readiness of our Nation's Army in the Pacific!

MEANINGFUL WORK AND PERSONAL IMPACT:

• Troubleshoots complex, hardware, software and network issues
• Performs software deployments, patching and updates
• Participates in infrastructure upgrades and migrations
• Supports the implementation, operation, and sustainment of system security protections for training and simulation systems
• Performs hands on configuration, troubleshooting, documentation, and change support for network and boundary components in a controlled environment
• Performs scheduled maintenance and systems upgrades
• Supports audits, inspections, and vulnerability remediation activities
• Maintains current knowledge of relevant technology as assigned
• Participates in special projects as required

WHAT YOU'LL NEED TO SUCCEED:

• Education: AS/AA in Information Technology or Computer Science or a related technical discipline, or the equivalent combination of education, technical training, or work experience
• Required Experience: 3+ years of related experience; military and MTC experience preferred
• Required Technical Skills:
  • Provides systems engineering support for the design, integration, operation, and sustainment of enterprise systems
  • Performs ongoing system maintenance and supports system upgrades and migrations
  • Resolve issues involving Active Directory, permissions, group policies
  • Strong understanding of RMF, boundary relevant STIGS, and cybersecurity compliance
  • Working knowledge of firewall rules, traffic filtering, and access control
  • Working knowledge of configuration and management of core switches, remote nodes, and diverse communications hardware within controlled environments
• Certification: SEC+ is required; Network+ or CCNA will be considered
• Security Clearance Level: MUST be able to obtain Interim / Secret Clearance within 6 months of hire
• Required Skills and Abilities:
  • Must meet DoD 8570 IAM I certification
  • Superb communication skills
  • Strong troubleshooting skills with the ability to escalate appropriately
  • Must be able to perform with minimal guidance
• Location: On Customer Site/moderate travel to other customer sites throughout Pacific AoR

GDIT IS YOUR PLACE:

At GDIT, the mission is our purpose, and our people are at the center of everything we do

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: 401K with company match
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $81,349 - $93,610. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
10-25%

Telecommuting Options:
Onsite

Work Location:
USA HI Schofield

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans