Oracle Service Cloud CRM Lead

Hybrid in San Jose, CA, US • Posted 17 days ago • Updated 4 days ago

Contract W2

No Travel Required

Hybrid

Depends on Experience

Fitment

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Skills

Oracle Service Cloud
CRM

Summary

Role - Oracle Service Cloud CRM Lead

Job Summary:

Required Skills

5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120349
Position Id: 8862654
Posted 17 days ago

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Oracle Service Cloud CRM Lead

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Job Details

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