Desktop Support Engineer
Thunderhawk Technology Partners
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Job Details
Skills
Summary
Location: Blair, NE
Duration: 06+ Months
We are hiring a Desktop Support Engineer with strong experience in desktop support, hardware troubleshooting, SCCM, Windows administration, mobile device support, and IT infrastructure. The ideal candidate will provide onsite Level-2 IT support, resolve hardware/software issues, support end users, and maintain IT assets in a plant/office environment.
Must-Have Skills:
- 5+ years of Field/Desktop Support experience
- Level-2 IT Support
- Windows OS Installation & Troubleshooting
- SCCM
- Desktop, Laptop & Printer Support
- Hardware Break/Fix
- Active Directory & Group Policy (Basic)
- Mobile Device Support (MobileIron, iPhone, iPad, Android)
- Microsoft Office (Word, Excel, Outlook)
- Backup & Restore (OS & Data)
- Network Troubleshooting
- Audio/Video Conferencing Support
- Asset Management & Hardware Procurement
- Asset Refresh Experience
- Provide onsite Level-2 IT support for desktops, laptops, printers, and peripherals
- Install, configure, troubleshoot, and repair hardware and software
- Perform OS deployments, backups, and system restores
- Support mobile devices and conferencing equipment
- Manage IT assets, inventory, and hardware procurement
- Troubleshoot basic network connectivity issues
- Install and maintain cables and wiring where required
- Support executive users and remote locations
- Handle production support, incident resolution, and infrastructure projects
- Maintain accurate service documentation and asset records
- ITIL Knowledge
- MCSE or MCP Certification
- Experience in Manufacturing/Plant Production Environment
- Ability to lift/move computer equipment up to 30 kg
- Comfortable working in a plant and office environment
- Dice Id: 91170649
- Position Id: 26-07193
- Posted 1 day ago
Company Info
About Thunderhawk Technology Partners
Thunderhawk Technology Partners is a woman and minority-owned business, headquartered in Atlanta, GA, committed to reshaping the future of our workforce. Our story is one of passion and purpose, built on decades of experience in workforce management and a shared belief in empowering talent. We are dedicated to delivering innovative solutions that drive client success while fostering an inclusive culture where our employees thrive.
With both global reach and local expertise, we offer a range of services across Technology, Engineering, Business Operations, and Healthcare. Our commitment to diversity, equity, and inclusion is at the heart of what we do, reflected in programs like Warrior to Workforce, Returnship (EmpowerHer, Pathway to Success, Experience Matters) and Neuro-Inclusion.
At Thunderhawk, we treat people with care and respect, striving to build high-performing teams that reflect the values of our clients and the communities we serve. Let us be your trusted partner in shaping a more inclusive and successful future for your organization.
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