ServiceNow Solution Architect
Bridgewater, NC, US • Posted 8 days ago • Updated 5 minutes ago
VeridianTech
Dice Job Match Score™
📋 Comparing job requirements...
Job Details
Skills
- ServiceNow
- ITOM
- CAD
- CSA
- CIS
Summary
Job Title: ServiceNow Solution Architect
Location: Bridgewater, NJ / Charlotte, NC / Bellevue, WA / Plano, TX / Santa Clara, CA
Duration: 12+ months
Mandatory Certification(s)
- CSA
- 2 CIS (any streams)
- Advanced domain certs (e.g., ITOM Pro)
- CAD
Job Summary
The Solution Architect ServiceNow is responsible for designing end to end ServiceNow solutions that address complex business challenges while aligning with enterprise architecture standards, platform best practices, and long term digital transformation goals. This role bridges business strategy, process design, and technical architecture, ensuring solutions are scalable, secure, upgrade safe, and deliver measurable business value.
Acting as a trusted advisor to senior stakeholders, the Solution Architect leads solution definition across multiple ServiceNow modules, governs design decisions, supports pre sales and delivery assurance, and collaborates closely with Platform Architects, Principal Technical Consultants, and Business Process Consultants. The role plays a pivotal part in shaping solution vision, value realization, and multi year platform roadmaps.
Key Responsibilities
End to End Solution Architecture
- Define holistic ServiceNow solution architectures spanning process, data, integrations, security, and user experience
- Lead solution design across modules such as ITSM, ITOM, CSM, HRSD, CMDB/SACM, SecOps, GRC, and IRM
- Translate business objectives and requirements into scalable and upgrade safe target architectures
- Ensure alignment with enterprise architecture principles and ServiceNow product roadmap
Business & Process Alignment
- Collaborate with Business Process Consultants to shape To Be process designs, value streams, and service journeys
- Guide customers on OOTB first and configuration driven approaches, balancing customization needs with maintainability
- Map business outcomes to platform capabilities, KPIs, and experience level metrics (XLAs)
Technical & Platform Design Oversight
- Partner with Platform Architects and Principal Technical Consultants to define:
- Technical architecture and module boundaries
- Integration patterns (REST/SOAP APIs, Integration Hub, MID Server)
- Data and CMDB models
- Security, RBAC, and compliance models
- Review and approve high level design, functional design, and technical solution documents
- Ensure performance, scalability, resilience, and security are built into design decisions
- Dice Id: 91120142
- Position Id: 2026-17215
- Posted 8 days ago
Company Info
About VeridianTech
Veridian Tech Solutions Houston based Cloud Consulting and IT Services firm specializing in Enterprise Mobility, Information Management, and Cloud-based solutions.
Founded in 2013, Veridian Tech Solutions was created to address the growing need for technology that enables businesses to be mobile and flexible in managing their applications and employees. As the market began transitioning into the Digital Era, Veridian realized that companies needed specific skill sets of technology expertise to provide their customers with new tools and services, create better ways for their employees to do their jobs, and do so in a modern, cost-effective way.
With decades of industry experience, Veridian's leadership team brought the expertise and guidance of extensive enterprise systems execution and project management expertise across numerous industries, and most importantly, the knowledge of what is required for a consultant to be effective.
Veridian builds its team by only selecting resources who have deep consulting experience, proven technical skills, and are highly proficient in specific sought-after areas of cutting-edge Mobility, Cloud, and Analytics technologies.
These cutting-edge skills we have often found are the gaps at organizations across North America, from mid-tier to Fortune 500, and at big 4 consulting firms as well. We work with our clients to comprehend their project requirements and utilize our experience to present the correct solutions and right resources.
We provide onshore services to North America, coordinated from our headquarters in Houston, and we provide offshore services from our Delivery center in New Delhi, India.
Never miss an opportunity! Create an alert based on the job you applied for.Similar Jobs
It looks like there aren't any Similar Jobs for this job yet.
Search all similar jobs