ServiceNow ITSM BA

IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide. Our client is looking for

job summary: The Technical Business Analyst is essential to meet the workload demands of the ServiceNow implementation and ensure the department remains on schedule with critical project timelines. While a full-time ServiceNow Administrator is in place, the current project volume exceeds our internal capacity. This contractor will work alongside our staff to complete initial service requests and configuration for the implementation. As the project progresses into the Software Asset Management

Title: OnBase Administrator/Developer Location: Madison, WI Duration: 12+ months Interview Process: 1st round virtual. 2nd round potentially ONSITE in Madison. Onsite or Remote? Must be WI resident or willing to relocate WITHIN 30 DAYS FROM DESIGNATED START DATE. Hybrid. Primarily remote but candidate must be available to come onsite as needed. Top Required Skills & Years of Experience: (5+ years) Completed or recently renewed OnBase Certified Work view Developer (OCWV) (Hyland Certified OnBa

NOTE: MUST BE ON OUR W2 OR 1099. APPLICANT MUST BE CURRENT WI RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Help Desk Technician- Location: Madison, WI Duration: 2 Months w/extensions Interview: MS Teams Job Description Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy. Project Details: This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware,