Immediate need for a talented Business Analyst IT III . This is a 12+ Months contract opportunity with long-term potential and is located in Charlotte NC USA (Remote). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-03842
Pay Range: $63 - $64/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Work with regulatory on implementation of new rate case and translate those into changes in SAP configuration
- Implement rate changes in system; follow change management process to deploy changes to test system
- Generate sample bills and validate rates calculations for changed rates
- Create rate change validation documentation & approve changes to production deployment
- Create sample bill print’s for review with regulatory post-deployment of rate case
- Upkeep Price changes in SAP to accommodate new gas charge price keys.
- Perform project level analyses and produce concept communication materials utilizing flowcharts, narratives, and other documentation including “What if” scenarios to deliver solutions to known problems and needs assessments on user requested enhancements
- Triage and troubleshoot incidents, identify and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems
- Prioritize changes and communicate status to the business
- Identify improvement opportunities related to SAP
- Conduct data gathering and analysis to understand business strategy requirements
- Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements
- Understand and negotiate needs and expectations of multiple stakeholders by developing a communication process to keep others up to date on project results
- Configure SAP functional modules and maintain configuration rationale documentation
- Comply with Company change management processes when moving configurations into production
- Participate and consult on the operation of SOX business controls and General Computing Controls related to SAP functional modules supported
- May authorize use of SAP GRC firefighter accounts and analyze/approve related output after use
- Establish and maintain liaison relationship with business partners and IT organization to align support efforts to meet business needs
- Establish and maintain liaison relationship with third party vendors to provide effective technical solutions, develop a thorough understanding of vendor SLA’s and communicate any concerns or issues to management
- Contribute and, as needed, provide direction for short-and long-term planning sessions and provide feedback to ensure understanding of business goals and strategy
- Perform comprehensive system testing of enhancements, patches and configuration changes. Includes development of test plans and test scripts, as well as partnering with developers during integrated unit testing and the resolution of any issues or defects encountered
- Develop and monitor productivity tools and key performance indicators across multiple delivery methods for multiple audiences
- Develop scripts and queries for analysis and troubleshoot data issues
- Act as a liaison between the developers and the business to support development of reports and reporting tools
- Coordinate tests with third-party service providers
- Understand the Company’s core business and functions as related to the SAP modules supporting
- Ensure customer satisfaction related to application performance and end-user experience and collaborate with the technical infrastructure team to troubleshoot and mitigate performance issues as necessary
- Maintain communication with the user community to keep them well-informed of system updates or enhancements
- Facilitate new system integration through configuration and testing
- Mentor other analysts and assign and monitor work
- Assess business needs utilizing a structured requirement process (gather, analyze, document, and manage changes) to assist in identifying business priorities and advises/provides recommendations on options
- Develop, write, and communicate business requirements and functional/technical specifications for the implementation of business solutions. Maintains specifications going forward in Solution Manager
- Support and troubleshoot 24x7 SAP core batch process job failures
- Perform related duties and responsibilities as assigned
- Regular and predictable attendance is a condition of employment and is an essential function of the job
Key Requirements and Technology Experience:
- Key skills:SAP ISU Billing Configuration
- Utilities Rate Design & Regulatory Compliance
- Meter-to-Cash Business Process Analysis
- Systems Testing & Change Management
- Strong SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description
- Systems Testing and IT Implementation experience
- Project Management experience
- Utilities experience
- Excellent analytical skills and a sense of urgency
- Experience working with cross-functional teams
- Experience with process mapping
- Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once
- Exceptional verbal and written communication skills
- Experience with and passion for implementing change and continual improvement
- Demonstrated fluency in business processes and process differentiation
- Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
- Supervisory experience and SAP certification and/or and a bachelor’s degree in Information Technology, Business or Computer Science from an accredited university is preferred.
Our client is a leading Utility Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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