Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.
With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.
By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.
One of our client is looking for a Service Now ITSM PMP @ Los Angeles, California, United States (Onsite)- Contract.
Please find below the details of the position.
Service Now ITSM PMP
Los Angeles, California, United States (Onsite)- Contract
Primary Skill: ITSM
Experience: 10 years
Job Description:
10 years of IT experience in service delivery and operations.
ITIL v4 Certified Mandatory; PMP / PRINCE2 / Six Sigma advantageous
Very strong in ITSM process knowledge and SLA expectations
Strong service and project management background & knowledge about processes in Managed Services model
Experience working in global teams and Media and Entertainment industry is essential
Very good understanding of operations involved in Infrastructure areas such as AD, Okta and application development and maintenance in the cloud.
Strong working experience with tools such as ServiceNow & Jira which are heavily used.
Hands-on with Reporting/Analytics using Advanced Excel
Ability to work on initiatives and manage cross-functional collaboration.
Excellent analytical and problem-solving skills
Excellent communication and stakeholder engagement skills able to represent global teams with confidence.
Experience working in offshore/onshore model, ideally with India-based teams.
A mindset focused on continuous improvement, accountability, and partnership.
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to saranyar at sensiple dot com
Regards
Sensiple Inc.,
saranyar at sensiple dot com
7 3 2 2 8 3 0 4 9 9 Ext 373
555 US Highway 1 S, Ste 330 Iselin, NJ 08830
Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.
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