Workforce Central Support Lead


TechClub Inc.
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Job Details
Skills
- Workforce
- Oracle Time clocks
- Kronos
Summary
Role: Workforce Central Support Lead
Location: Remote
Job Description:
Role Descriptions: Workforce Central Support Lead
Provide production support primairly being governed by INCs and SCTasks in ServiceNow
Perform batch monitoring and take corrective actions in case of any issues
Perform periodic maintenance activities
Adhere to the production support SLAs agreed between TCS and customer
Keep the documentation updated w.r.t. Issues resolved and any new SOPs
Skills
Experience on Oracle Time clocks
Experience on Integration of punch time into Oracle Time & Labor
Experience on Kronos WFC in a plus
Experience on Production Support, SLAs, daily monitoring of application and timely resolution in case of failures
Experience on ServiceNow
- Dice Id: 90979514
- Position Id: 9042757
- Posted 2 days ago
Company Info
TechClub Inc. renders avant-garde IT solutions to corporations. We provide exhaustive managed IT services that make us the perfect technology partners for our customers. TechClub Inc. is committed to designing critical information and maintaining a professional standard. We use cutting-edge digital approaches and maintain an open mindset to constantly innovate. Our objective is to guarantee customer satisfaction with our services. We are committed to providing post-implementation support and delivering expert IT solutions to over 50+ customers worldwide to improve and optimize operations.
TechClub Inc. was founded in 2014 and is based in Lincolnshire. We are a Google partner company, offering cost-effective, innovative, and sustainable web solutions with the slogan: “Imagination, Meets Implementation”. Our focused working strategy has made a considerable impact in the industry.
Mission
Our uncompromised, technology-agnostic guidance and implementation services are always delivered by senior IT leaders; we never razzle-dazzle and we never leave you with a solution we wouldn’t gladly support for the long run. Our commitment to customer results is unpaired in the industry – delivering unique attention and value to every client, every minute.
Vision
Our vision is to be a top player in the global market by accentuating constant innovation and delivering cost-efficient and typical IT solutions to our clients through technology leadership, creativity, and a devoted workforce.

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