Help Desk Support- Windows and MAC
Central Point Partners
Dice Job Match Score™
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Job Details
Skills
- MAC
- windows
- Active directory
- help desk support
Summary
University
San Francisco- Fulton St
Work ONSITE
Needed ASAP
Long term contract
Must work on W2
Help Desk Support- MAC and Windows
Provide 1st and 2nd tier support over the phone, email, walk-ins, field and remote desktop technical support under coordination of the Client Support Manager (target 75% or greater resolution for
first-contact)
Minimum Qualifications:
Strong customer service skills
Must possess excellent interpersonal communication and organizational skills.
1-2 years experience in help desk
Experience in network and server support concepts, including Windows and Macintosh server installation and troubleshooting, network login process and user account authentication, and TCP/IP and Active Directory administration tools
Demonstrates patience when problem-solving complex technical issues, over the phone and in person, with diverse customers
Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment
Candidate should understand both PC and Macs. Client will train, must have exceptional customer services sills.
- Dice Id: 90913413
- Position Id: 9096717
- Posted 1 day ago
Company Info
Central Point Partners' Mission is to provide exceptional IT Staffing Services, IT Products, and other IT Services that are cost effective assets to our clients. We promote the highest standards of quality, integrity and customer service
What can Central Point Partners offer you as an employer that you can't find anywhere else? A company with an excellent culture, family-like work environment that will enable you to produce your best work, accomplish personal and professional goals, and form strong bonds with colleagues and mentors. We believe that a motivated and inspired workforce is the first step to satisfying the demands of our customers. Before we can help clients and consultants succeed, we must ensure that our employees work in an environment that supports their professional and personal development.
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