ServiceNow Developer

Miami Lakes, FL, US • Posted 5 days ago • Updated 4 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • FOCUS
  • Legacy Systems
  • Software Development
  • Google App Engine
  • Technical Writing
  • Business Rules
  • ACL
  • UI
  • Policies and Procedures
  • Training
  • Business Analytics
  • Business Analysis
  • Customization
  • IT Operations
  • Web Portals
  • HTML
  • Cascading Style Sheets
  • AngularJS
  • Sass
  • Bootstrap
  • Mobile Applications
  • Android
  • IOS Development
  • Natural Language
  • Natural Language Processing
  • Servers
  • SSO
  • Multi-factor Authentication
  • Microsoft Azure
  • API
  • Web Services
  • SOAP
  • XML
  • JSON
  • Automated Testing
  • Operating Systems
  • Linux
  • Microsoft Windows
  • Scripting
  • Perl
  • JavaScript
  • Python
  • Shell
  • Amazon Web Services
  • DevOps
  • ServiceNow
  • IT Service Management
  • ITIL
  • Organizational Skills
  • Creative Problem Solving
  • English
  • Writing
  • Reporting
  • Communication
  • Agile
  • Scrum
  • Kanban
  • Management

Summary

JOB SUMMARY: Develop, maintain and expand custom developed ServiceNow scoped applications utilizing the Now Platform with focused on App Dev Engine. This will include front and back end components connected to a blended technology stack and also focus on interconnecting ServiceNow applications/functions into other ServiceNow applications as well as legacy systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

PRIMARY RESPONSIBILITIES:
  • Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
  • Develop custom software / scoped applications and solutions as required through scripting and software development using App Engine + Flow Designer
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL's, data policies, UI scripts
  • Troubleshoot basic configuration/script issues
  • Attend requirements review and validation sessions as required
  • Participate in scrum ceremonies

SECONDARY RESPONSIBILITIES:
  • Build on current platform knowledge by learning new modules and broadening skillset
  • Maintain current certifications, keep up to date on all Delta releases
  • Support the development and growth of the scoped applications
  • Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Adheres to Bank policies and procedures and completes required training.
  • Identifies and reports suspicious activity.

QUALIFICATIONS

Education
  • BA/BS Degree education preferred

Experience
  • 2-4 years developing scoped applications on the ServiceNow platform
  • Strong working knowledge with configuration and customization of solutions in one (1) or more of the following specializations:
  • ServiceNow Mainline solutions/Application(s) (ITSM, ITBM, CSM, HR, ITOM, etc)
  • Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
  • Experience with the NOW Mobile applications and Mobile studio for both android and iOS devices
  • Experience with Virtual Agent implementations and understanding of NLU (Natural Language Understanding) and NLP (Natural Language Processing)
  • Experience with 3rd Party Integrations Development (Connectors, REST, SOAP, MID Servers, etc)
  • Experience with SSO (Single-Sign-On) and MFA (Multi-Factor-Authentications) solutions like OKTA, Microsoft Azure AD
  • Strong working experience with JavaScript and ServiceNow JavaScript API's
  • Working proficiency in the following skills are encouraged:
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
  • Experience with ServiceNow development methodology and the Now Platform including AppDev Engine, Flow Designer, Integration Hub, Mobile Studio, and Automated Test Framework
  • Practical knowledge or experience with Operating Systems (Linux, Windows)
  • Experience in multiple application architectures and supporting technologies
  • Experience with scripting languages such as PERL, JavaScript, Python, and Shell
  • Working knowledge of AWS, Infrastructure as Code, and DevOps preferred
  • Knowledge in ITIL foundations with the ability to relate concepts to implementation strategies

Licenses and Certifications
  • ServiceNow Certified System Administrator required
  • ServiceNow Certified Application Developer required
  • ServiceNow Mainline Implementation Certification (ITSM, CSM, HR) preferred
  • ITIL v3 or v4 Certification preferred

Knowledge, Skills, and Abilities
  • Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.
  • Working English language proficiency: writing, reporting, verbal/oral communication
  • Experience in an Agile teams environment using Scrum and Kanban
  • Proven troubleshooting skills
  • Remain innovative, creative, and self-directed
  • Be a great leader and team player with a record of accomplishment in managing multiple complex tasks

Additional Information
  • Candidates residing in locations within BankUnited's footprint may be given preference.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTL193219
  • Position Id: e82f030abaeff9fe34244f7e504f55d7
  • Posted 5 days ago
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