Technical Program Manager – Production Software & Operations Integration
Results-driven Technical Program Manager with deep experience managing production-grade software builds and driving complex, cross-functional programs that integrate enterprise software into manufacturing and warehouse operations. Proven ability to bridge the gap between IT, engineering, and operational teams to deliver reliable, scalable solutions that support business-critical workflows.
Specializes in end-to-end program ownership, from requirements definition and technical design through build, release, and post-production stabilization. Adept at managing multiple concurrent initiatives in highly regulated, uptime-sensitive environments where quality, traceability, and operational continuity are paramount.
Key Strengths & Responsibilities
Production Software Delivery: Owns the planning, coordination, and execution of software builds deployed into live production environments, with a strong focus on stability, performance, and risk mitigation.
Manufacturing & Warehouse Integrations: Leads integration programs connecting ERP, MES, WMS, and custom applications to shop-floor systems, automation, and logistics platforms.
Cross-Functional Leadership: Serves as the central point of coordination across application teams, infrastructure, security, vendors, and manufacturing/warehouse stakeholders.
Program & Dependency Management: Drives schedules, manages dependencies, and resolves blockers across multiple teams while maintaining alignment with operational timelines.
Release & Change Management: Ensures disciplined release processes, change control, and rollback strategies to minimize disruption to manufacturing and fulfillment operations.
Operational Excellence: Partners closely with operations to translate business needs into technical requirements and ensures solutions are supportable, observable, and production-ready.
Executive & Stakeholder Communication: Communicates clearly with technical and non-technical audiences, providing status, risks, and data-driven recommendations.
Professional Approach
Known for a structured, pragmatic approach to program management—combining strong technical acumen with a clear understanding of how software impacts real-world operations. Trusted to manage high-visibility initiatives where downtime, data integrity, and throughput directly affect business outcomes.
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