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Operational Insights Manager – Technical Services

Remote • Posted 2 hours ago • Updated 2 hours ago

Contract W2

Remote

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

KPI DASHBOARD
POWER BI
TABLEAU
LOOKER
RISK MANAGEMENT
OPERATIONS ANALYST

Summary

DPP is seeking a Technical Services Operational Insights Manager for our client in the Defense & Space Manufacturing industry.

Work location: Fully remote, supporting 8 am to 5 pm ET working hours
Duration: 12 months
Term: W2 position

Position summary:

The Technical Services Operational Insights Analyst will support an Enterprise Global Supply Chain Function for Risk Management.

Responsibilities:

Design and maintain performance dashboards: Develop and continuously update KPI, SLA, and utilization dashboards (user adoption and tool usage) to provide real‐time visibility into project health.
Convert raw data into actionable insights: Analyze large data sets to uncover trends, risks, and growth opportunities, delivering recommendations that influence decision‐making.
Track and report success metrics: Define, monitor, and report on success indicators that measure the impact of initiatives and operational effectiveness.
Create and manage central knowledge assets: Produce and keep current centralized documentation such as playbooks, templates, and best‐practice guides to ensure consistency across the organization.
Develop executive‐level presentations: Build data‐driven slide decks with concise narratives that translate complex analysis into clear, strategic storytelling for senior leadership.
Benchmark operational maturity: Conduct comparative analyses to assess current performance against industry standards and internal maturity models, identifying gaps and improvement pathways.

Required knowledge, skills, and abilities:

Proven experience building and maintaining KPI dashboards (e.g., Power BI, Tableau, Looker).
Strong analytical skills with the ability to translate raw data into strategic insights.
Excellent written and verbal communication, especially in crafting executive presentations.

Preferred knowledge, skills, and abilities:

Experience developing playbooks, templates, or similar knowledge‐management assets.
Familiarity with operational maturity frameworks and risk‐analysis methodologies.

Interested? Learn more:
Click the apply button or contact our recruiter Jason at to learn more about this position (#26-00318).

EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114775
Position Id: 26-00318
Posted 2 hours ago

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