I. DESCRIPTION OF SERVICES
The Business Analyst (BA) position at the Texas Education Agency works on multiple projects that support the mission of the
agency of improving outcomes for Texas students, with a focus on major enhancements and/or rewrite effort.
This position will perform advanced, senior-level business analysis work. The business analyst serves as the conduit between
the program/customer community and the software development team through which requirements flow. This BA will be
involved at some level throughout the entire software development life cycle. Upon establishment of the requirements baseline,
the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements,
including requirements for enhancements post-implementation.
Essential Functions:
1 - Elicitation & Analysis - Analyzes user needs, business processes, pain points, and computer system capabilities to automate
or improve existing systems. Elicits requirements using joint application development (JAD), interviews, document analysis,
surveys, use cases, competitive product analysis, and workflow analysis.
2 - Requirements Writing & Visual Output
Transforms information from elicitation sessions into business and functional requirements, use cases, user stories, software
requirements specifications documents, wireframes, and mockups. Uses standard templates and simple, unambiguous, and
concise natural language.
3 - BA Best Practices & Mentorship
Acts as a mentor to peers and colleagues in disseminating best practices and proactively seeks out training opportunities.
4 - Using TEA Tools Effectively
Uses TEA tools, such as Jira and Modern Requirements, to manage the change control process, participate in the SDLC, and
track and communicate requirements status.
II. CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. |
Years | Required/Preferred | Experience |
8 | Required | Experience eliciting requirements from interviews with customers and creating well-written system requirements |
8 | Required | Experience with software development life cycles (SDLCs) |
8 | Required | Business process re-engineering and software process flow improvement experience |
8 | Required | Experience developing user stories and use cases that conform to business analysis best practices |
8 | Required | Experience designing mockups and/or wireframes that conform to UX best practices |
8 | Required | Demonstrated strong communication and facilitation skills |
8 | Required | Demonstrated strong writing and organization skills |
4 | Required | Documented work experience with the issue tracking software "Atlassian Jira" |
2 | Required | Documented work experience with the requirements management software "Modern Requirements" |
4 | Preferred | Documented experience working for or closely with TEA OR a federal/state/local education agency OR ed vendor |
2 | Preferred | Experience supporting complaint and case management workflows, including intake, investigation, and resolution |
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