Job Title: Concur Travel & Expense Specialist

Job Title: Concur Travel & Expense Specialist

Client: TCS

Location: Boston, MA

Bill Rate: $55/Hr

Must-Have Technical/Functional Skills:

• Strong experience with SAP Concur Travel & Expense, including implementations, integrations, configuration, workflows, and user access management.

• Experience managing Travel and PCard programs.

• Hands-on experience integrating SAP Concur with SAP ERP or SAP S/4HANA.

• Experience defining complex expense policies and audit rules.

• Experience handling country-specific tax requirements in global Concur rollouts.

Roles & Responsibilities:

• Lead and support SAP Concur implementations.

• Configure and maintain Concur workflows, policies, user access, and system settings.

• Support integrations between SAP Concur and SAP ERP/SAP S/4HANA.

• Liaise with internal teams and coordinate with offshore teams for custom development and enhancements.

• Process and review expense reports for accuracy, completeness, and policy compliance within defined SLAs.

• Respond to employee inquiries related to expense submissions, reimbursements, and system access.

• Coordinate with Finance, Accounting, and IT teams.

• Troubleshoot production issues in Concur and provide timely resolution for end-user issues.

• Apply established Travel & Expense policies during expense review and approval workflows.

• Maintain accurate documentation supporting internal controls, SOX compliance, and audit readiness.

• Support corporate card programs, including cardholder setup, transaction research, and exception resolution.

• Serve as a day-to-day coordination point for T&E processing teams, providing guidance on queue prioritization and issue resolution.

• Participate in process improvement initiatives, including system enhancements, documentation updates, and workflow redesign.

• Document recurring tasks and build a knowledge base of common issues and resolutions.