***in person Interview *** Very long term project; initial PO for 1 year and usually the project goes for 3-5 years with this customer *** Hybrid; 2 days a week onsite****
Job Summary
This position functions as a Salesforce Application Architect The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with MDHHS''''s strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).
Job Responsibilities
- Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
- Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
- Participating in Design & Discovery sessions and promoting the adoption of Salesforce''''s Well-Architected Framework.
- Providing technical leadership and mentorship to development teams, including state employees and contractors.
- Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
- Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
- Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
- Setting the technical direction for client Child Welfare applications.
- Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
- Ensuring compliance with security, performance, and regulatory standards.
Primary Duties (80%)
Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions.
- Solve system design problems and programming issues.
- Ensure that the solutions are integrated and enhanced to meet the needs of the agency''''s business plan.
- Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies.
- Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.
- Design and implement application security that complies with State of Michigan policies.
- Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
- Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations.
- Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
- Review and approve State of Michigan system engineering methodology or other required technical deliverables.
Primary Duties (15%)
Provide technical leadership to the application development team, agency, and external groups.
- Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule.
- Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items.
- Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements.
- Solve complex system design and programming problems which ensure high security is addressed for client level of data.
- Plan for coordination, development, testing and integration of systems and data with Bridges.
Primary Duties (5%)
Research and evaluate relevant technology as it pertains to the business strategy.
- Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards.
- Recommend configuration management tool best practices.
- Identify/Share/Recommend improvements to tools and technology to development team and technical support staff.
Required Qualifications
- 5+ years of experience working within Agile development environments.
- 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders.
- Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals.
- Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences.
- Salesforce certification required.
- 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development.
- Strong experience with Oracle SQL development, including query execution and performance tuning.
- Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments.
- Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams.
Preferred Qualifications
- Experience working on enterprise-level implementations.
- Database-related certifications.
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