Principal Technology Product Analyst

Principal Technology Product Analyst

Description:

Leads the integration and delivery of complex systems software solutions while driving cross-functional technical programs and supporting product analysis activities that enable enterprise technology initiatives.

Combines systems solution delivery expertise with product ownership, program execution, and product analysis responsibilities to ensure scalable, reliable, and business-aligned technology solutions. Partners with technical and business teams to translate strategic objectives into executable delivery plans, well-defined requirements, and integrated system solutions.

Operates with minimal supervision and influences delivery, design, product clarity, and program outcomes across multiple workstreams.

Responsibilities

• Lead delivery, ongoing maintenance of system solutions and alignment across security and fraud systems

• Develop and implement system monitoring plans to proactively prevent service disruptions to ensure system reliability, availability, and operational stability

• Troubleshoot and lead teams through resolution of system issues; analyze root cause analysis and recommend improvements

• Identify gaps in processes, controls, and documentation; drive continuous improvement

• Translate business needs into clear user stories, acceptance criteria, and supporting documentation

• Ensure requirements traceability from intake through delivery and validation

• Maintain clear priorities, scope alignment, and a highly groomed backlog

• Partner closely with cross-functional teams to ensure requirements are actionable and aligned to business objectives and deliver measurable value

• Build strong partnerships with engineering, product, and business stakeholders and contribute to broader portfolio delivery

• Identify, manage and communicate dependencies and risks early with clear mitigation plans

• Assist with development and maintenance of program roadmaps, delivery plans, and business value tracking

• Support business case development, investment planning, and prioritization

Qualifications

• Experience managing large, complex initiatives/projects, preferably in the financial services sector

• *Strong understanding * of project management methodologies (e.g., Agile, Scrum, SAFe delivery models) and experience in planning, tracking, and reporting progress

• Experience in requirements analysis, documentation, and backlog management

• Strong analytical, troubleshooting, and problem-solving skills

• Strong communication, stakeholder engagement, and leadership skills

• Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

• *Expert * skill in the use of Microsoft Office, Word, Excel, PowerPoint, and OneDrive

• Bachelor's degree in Business Administration, Finance, or related field, or the equivalent combination of education, training and experience

• 5+ years of experience supporting or leading technical program and/or product delivery

Desired Qualifications:

• Knowledge of CLIENT'S functions, philosophy, operations, and organizational objectives

• Proficiency in documenting workflows with tools such as Mural or Visio

• Proficiency using tools such as Azure Boards in Azure DevOps for backlog management, road mapping and sprint tracking

• Relevant certifications (e.g., PMP, SAFe, CSM or equivalent)