Desktop Support Analyst

Description
Our client is seeking an IT Support Specialist to join our Information Technology team. Reporting directly to the IT Manager, this position provides technical support to employees across the organization while helping maintain computer systems, software, network connectivity, and technology equipment.
This role is ideal for someone who enjoys troubleshooting technical issues, helping others, and gaining hands-on experience with enterprise technology systems in a manufacturing environment.
Key Responsibilities
Install, configure, and maintain computer hardware, software, and peripheral devices
Set up workstations, monitors, printers, scanners, and other technology equipment
Provide technical support to end users in person, by phone, and through remote support tools
Troubleshoot hardware, software, email, and network connectivity issues
Assist employees with Microsoft Office and other business applications
Create and maintain user accounts, passwords, and access permissions
Assist with antivirus, endpoint protection, and software updates
Connect users to network resources and provide basic training on company systems
Document support requests, resolutions, and work instructions
Coordinate with the IT Manager and external vendors on technology projects
Assist with purchasing and inventory management of IT equipment and supplies
Escalate complex technical issues as needed
Support technology initiatives across multiple locations
Perform other duties as assigned
Additional Skills & Qualifications
Associate degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience
Strong troubleshooting and problem-solving skills
Excellent customer service and communication skills
Strong organizational and time management abilities
Ability to prioritize multiple tasks in a fast-paced environment
Attention to detail and commitment to providing quality support
Physical Requirements
Ability to work at a computer for extended periods.
Ability to regularly walk and work throughout a manufacturing facility.
Comfortable spending time on the production floor interacting with employees.
Periodically travel to other locations.
Job Type & Location
This is a Contract position based out of Tell City, IN.
Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tell City,IN.
Application Deadline
This position is anticipated to close on Jun 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.