Top Skills & Years of Experience:
- Experience with LIMS Platforms (Clinisys, STARLIMS, LabWare)
- 8+ Years of Requirements Elicitation & Documentation
- 8+ Years of Stakeholder Management & Communication
- 8+ Years of Process Mapping, Gap Analysis & Solution Design
- 8+ Years of Data Migration & System Implementation Experience
- Understanding of System Integrations & Data Concepts
The position is responsible for taking a lead role in the implementation of two new Laboratory Information Management Systems (LIMS) for the Bureau of Laboratories and for providing ongoing maintenance and support of several Bureau of Laboratories applications supported within our department. These applications are critical for tracking resources and producing reports for Public Health. The resource is integral to supporting and improving MDHHS automated processes, streamlining critical business processes, data integrity, SEM/SUITE compliance, and securing the applications. As a lead, the resource participates in a variety of assignments that provides for the enhancement, integration, maintenance, and implementation of projects. The resource also provides application oversight to business analysts in the team that support other applications. Not having a resource on staff will lead to delays and errors on the reports that MDHSS will have to manually process and delay support of applications and projects. This would significantly reduce the quality of Public Health services provided by the State of Michigan
Job Responsibilities:
- Elicit, analyze, and document business and functional requirements from lab stakeholders (scientists, technicians, QA/QC, management)
- Translate laboratory workflows into system requirements and user stories
- Conduct gap analysis between current processes and system capabilities
- Support implementation, configuration, and enhancement of LIMS and related systems
- Collaborate with vendors and IT teams on system upgrades, integrations, and issue resolution
- Assist in validation activities (IQ/OQ/PQ) where applicable
- Analyze lab workflows (sample tracking, testing, reporting) to identify inefficiencies
- Recommend automation and digital solutions
- Standardized processes across labs or departments
- Maintain SOPs, user guides, and system documentation
- Act as the bridge between technical teams and non-technical lab users
- Facilitate workshops, training sessions, and user acceptance testing (UAT)
- Provide ongoing user support and training
- Understanding of laboratory workflows:
o Sample lifecycle (login, testing, reporting)
o Instrument integration
o Quality control processes
Required Qualifications:
- Bachelor’s degree in Information Systems, Computer Science, or a related laboratory science (such as Biology or Chemistry)
- 8+ years of experience in requirements elicitation and documentation (BRDs, FRDs, user stories)
- 8+ years of Process mapping (BPMN, flowcharts)
- 8+ years of Gap analysis and solution design
- 8+ years of Stakeholder management and communication
- 8+ years of Agile and/or Waterfall methodologies
- Experience with LIMS platforms (e.g., Clinisys, STARLIMS, Labware)
- 8+ years of experience with data migration and system implementation projects
- 8+ years of creating training plans and materials
- Experience with Azure DevOps
- Understanding of:
o System integrations (APIs, HL7, ETL processes)
o SQL and basic database concepts
o Data analysis and reporting tools (e.g., Power BI, Tableau)
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