IT Field Service Technician

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Your skills

• 1+ year of experience in desktop support, IT support, or print/hardware environments.
• HP Indigo or similar digital press experience preferred.
• Strong technical aptitude, attention to detail, and the ability to work independently while adapting to changing production needs.
• Valid driver's license and willingness to travel between client sites
• Willingness to handle local break/fix service cases between deployments and work flexible shifts, including overtime and weekends as needed.
• Significant out-of-state travel is required. Deployments can vary in length and may require being away from home for several weeks or longer based on customer and project needs.
• This role is an Hourly Non-Exempt position with a targeted salary range of $22 - $24 USD, based on experience and skillsets.
• Candidates must be legally authorized to work in the US on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.

Your tasks

Hemmersbach is seeking a dependable and technically skilled candidate to support digital printing operations, customer deployments, and local field service activities.

Key Responsibilities:

• Operate and monitor HP Indigo digital presses.
• Set up print jobs and perform quality checks.
• Troubleshoot basic press, print-quality, and workflow issues.
• Perform routine maintenance and cleaning.
• Track production, downtime, and equipment issues.
• Between deployments, run assigned break/fix service cases within the local area.
• Follow safety and operational procedures.

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work Certified in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your benefits

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Vision Insurance