Deployment Technician

Description

JOB DUTIES Replacing Mac Issues Apple phones and iPads at the various MAC sites in the Twin Cities Metro area Installing and configuring software, including reinstallation of licensed applications on replacement devices. Enroll phones in JAMF MDM and assist with issues with syncing Assist customers with backing up their data to the cloud and syncing back to replacement devices. Supporting Windows 10 to Windows 11 migrations using a combination of SCCM and Autopatch as needed. Troubleshooting login issues, driver problems, and peripheral malfunctions using tools like Dell Command Update, Windows Update, and manual driver installs. Assisting customers in navigating the basics of their new devices be it Apple or Windows based on current OS. Updating asset records in ServiceNow and helping to retire old equipment from our systems. Following documented processes and offering suggestions when you see room for improvement. Supporting Operational and Capital project rollouts and refresh efforts across all MAC locations. Installing large format displays, headless computer systems, or automation systems in Airline or passenger-facing environments Partnering with the IT team, Airside, Landside, and Public Safety departments to deploy standard hardware configurations for Operating or Capital efforts. Other duties as required by the Supervisor, Project Leader, or Senior Client Services Analyst. COMPETENCIES Senior Level Individual Contributor (SRIC) Competencies Customer Focus - Building strong customer relationships and delivering customer-centric solutions Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous Improvement Ensures Accountability - Holding self and others accountable to meet commitments Collaborates - Building partnerships and working collaboratively with others to meet shared objectives Values Differences - Recognizing the value that different perspectives and cultures bring to an organization Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Courage - Stepping up to address difficult issues, saying what needs to be said Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels

Skills

jamf, apple ios, Windows 10, windows 11, servicenow, sccm, autopatch, power bi, powerpoint, brightsign

Top Skills Details

jamf,apple ios,Windows 10,windows 11,servicenow,sccm,autopatch

Additional Skills & Qualifications
Experience with Windows 11 migration or refresh projects. Familiarity with BrightSign, media players, or headless computer upgrades. Exposure to airport systems or working in a regulated environment. Knowledge of Power BI or PowerPoint. Recent grads or former interns looking to grow in an enterprise IT environment are encouraged to apply.

Experience Level

Entry Level

Job Type & Location
This is a Contract position based out of St Paul, MN.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in St Paul,MN.
Application Deadline
This position is anticipated to close on Jun 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.