Director of Enterprise Product

Director of Enterprise Product

Location: On-site Nashville, TN

Duration: Direct-hire

Role Overview

The Director of Enterprise Product is responsible for defining and leading the enterprise product portfolio that supports critical business, operational, and organizational functions. This role establishes the strategic direction for enterprise platforms and ensures products deliver measurable value through scalable, secure, and wellintegrated solutions.

The Director partners closely with senior technology leaders and crossfunctional stakeholders to ensure enterprise products meet current operational needs while enabling longterm growth, modernization, and scalability across the organization.

Key Responsibilities

• Define and maintain the vision, strategy, and roadmap for enterprise products and platforms.
• Establish governance frameworks covering demand intake, prioritization, lifecycle management, and success metrics.
• Ensure enterprise product investments are aligned with business objectives and deliver clear outcomes.
• Balance innovation, risk management, scalability, and operational reliability across the portfolio.

• Provide leadership oversight of enterprise platforms, including but not limited to:
• Core business systems such as ERP, CRM, service management, identity, and integration platforms
• Specialized business and operational systems supporting regulated and complex workflows
• Workflow automation, analytics, and AIenabled solutions
• Ensure platforms are integrated effectively to enable secure data exchange, reporting, and operational transparency.
• Guide prioritization and tradeoff decisions across competing initiatives, technical debt, and resource constraints.

• Lead, coach, and develop Product Managers responsible for enterprise platforms and systems.
• Set clear performance expectations, objectives, and development plans for product team members.
• Foster a strong product culture centered on user needs, datadriven decision making, and collaboration.
• Champion modern product practices, including outcomebased roadmaps and metricsled delivery.

• Act as a strategic partner to senior leaders, translating business priorities into product initiatives.
• Work closely with IT, Security, Architecture, Compliance, and Legal teams to ensure solutions meet security, regulatory, and risk requirements.
• Communicate product strategy, progress, risks, and outcomes clearly to senior stakeholders.

• Provide executive oversight of enterprise vendors in collaboration with Product Managers.
• Ensure vendors meet performance, security, and contractual obligations.
• Participate in budgeting, forecasting, and ROI analysis for enterprise product investments.

• Identify opportunities to improve efficiency and effectiveness through automation, AI, and emerging technologies.
• Drive continuous improvement in product processes, tooling, and operating models.
• Support additional initiatives and responsibilities aligned with organizational priorities.

Qualifications

• Bachelor s degree in Business, Information Technology, or a related field (or equivalent experience).
• 10+ years of experience in product management, product leadership, or enterprise systems roles.
• 5+ years of people management experience, including managing Product Managers or equivalent roles.
• Experience overseeing enterprise platforms such as ERP, CRM, workflow automation, identity management, or service management tools.
• Strong understanding of enterprise environments, integrations, data flows, and operational workflows.
• Experience working in regulated or complex operating environments preferred.
• Proven ability to partner with technology, security, compliance, and senior leadership teams.
• Excellent communication, prioritization, and decisionmaking skills.

"Equal Opportunity Employer/Veterans/Disabled"