Salesforce Business Systems Analyst (ONLY W2) - Local to Bay Area CA

Qualifications

• 5-8+ years of hands-on experience as a Business Systems Analyst, preferably supporting Salesforce CRM platforms (Sales Cloud and/or Marketing Cloud).

• Salesforce Administrator experience, including hands-on exposure to configuration such as fields, page layouts, validation rules, reports, dashboards, and basic security model concepts (profiles, permission sets, roles).

• Strong proficiency in Jira and Confluence for requirements tracking and documentation.

• Proven experience creating BRDs, PRDs, user stories, acceptance criteria, and process documentation.

• Demonstrated ability to build user journeys, workflows, and diagrams using tools such as Lucidchart, Visio, or Miro.

• Strong communication, presentation, and documentation skills, with the ability to clearly convey complex information to both technical and non-technical audiences.

• Experience preparing executive-ready PowerPoint decks and managing deliverables via Smartsheet or similar tools.

• Working knowledge of the Salesforce platform, data model, automation tools (Flows), and integration patterns.

• Salesforce Administrator certification is a plus, but not required.

Top Requirements

(Must haves)

 Top Requirements (Must Haves)

Salesforce & Technical Skills

• Experience with Salesforce Sales Cloud and Marketing Cloud
• Salesforce Admin experience (configuration awareness and hands-on validation)
• Experience creating BRDs and PRDs
• Skilled in Lucidchart, Miro, or Visio for process flows and journey mapping
• Proficient with Jira and Confluence

Business & Communication Skills

• Strong communication and relationship-building skills
• Ability to bridge business, product, and technical teams
• Fast learner with a startup-like mindset; able to ramp quickly with minimal guidance

Hands-On Expectations

• Ability to translate business requirements into Salesforce-ready solutions
• Can validate requirements directly within Salesforce (fields, layouts, flows, reports)
• Prior Salesforce administration or system integration experience
• Can perform business-level QA and UAT testing against documented user stories

Additional Helpful Skills

• Experience with Einstein / AI features (optional but valuable)

Additional Qualifications

(Nice to Haves)

Candidates should provide anonymized samples of BRDs, diagrams, dashboards, and reporting