Program Manager ServiceNow

Our client, a major bank in New York City, is looking for Program Manager with ServiceNow SPM Module enhancement project experience.

This role is mainly remote ( 2 days per month in NYC Office).

This is 9 months contract with possible extensions or option to hire.

Rate: $95-106/h on W2 DOE, possible C2C as well.

Program Manager

Job Description:

Drive Service Now SPM Module Enhancement project across multiple business and technology teams in a hybrid execution environment

• Stand up project for realistic execution: project planning, budget tracking, and resource allocation, and working across multiple functions to structure and manage end-to-end project efforts through deep understanding of requirements, technologies, cross-functional impact, and business strategy
• Execute weekly project and portfolio status reporting, understand and maintain program s RAID log, run daily and/or weekly working groups to support successful program delivery
• Provide appropriate information share and updates with senior management and other key stakeholders as well as ownership of key working group meetings
• Indirect oversight of program and project level resources including those provided by 3rd party providers
• Experience managing Service Now SPM and PMO standup and programs strongly preferred

Required Skills / Experience:

• 7-10 years of experience
• Strong experience in project management methodologies & reporting, strong skills in delivery management, stakeholder management, risk management, and problem-solving.
• Excellent communication (written and verbal), must be able to lead meetings, summarize, and articulate key points to provide clear direction and support to stakeholders and team members
• Strong ability to adapt, prioritize, motivate to handle different leadership styles