Retail QA Tester

Job Title:
Retail QA Tester

Location: Must be local to MA to go onsite to Quincy, MA 4 days a week.
They don''t want relocation

Duration: 6-12 months temp to perm CTH

Interview Mode: Video and 2nd can be onsite




Job Description:


Candidate should not be submitted prior to Kforce





Looking for a QA Tester who is coming from the retail industry recently

Seeking someone who can convert now or in the future without sponsorship since
this is contract to hire!





Looking for experience with the software Xstore, they use as the retail lab

Experience with Oracle

A nice to have is experience working with the software Manhattan.



Position Notes

Jill Acquisition LLC operates as an omni-channel retailer for women''s clothing,
accessories, and footwear. It offers clothing for various sizes, such a misses,
petite, women, and tall. The company serves customers through its retail stores
in the United States. It also distributes through catalog and online channels.
The company was incorporated in 2009 and is based in Quincy, Massachusetts.
Jill Acquisition LLC operates as a subsidiary of J.Jill, Inc.



Acts as a key member of the Information Services Quality Assurance team with
primary responsibility for validating Oracle Retail Point of Sale (POS)
applications. The role oversees test planning, test case development,
execution, risk assessment, defect management, and resolution while primarily
performing manual testing with exposure to automation. Works cross-functionally
with business analysts, developers, project managers, and business stakeholders
to validate retail business processes, POS integrations, and customer-facing
functionality. Delivers high-quality solutions that support J.Jill associates
and customers.

Essential Functions

Develop, document, and execute functional, integration, regression, smoke, and
user acceptance test cases.

Validate Oracle Retail POS workflows including sales, returns, exchanges,
promotions, loyalty, gift cards, inventory lookup, and payment processing.

Perform end-to-end testing across POS, merchandising, ecommerce, inventory, and
customer engagement systems.

Create and maintain regression test suites and participate in release
validation activities.

Document defects with detailed reproduction steps using Jira and Zephyr and
collaborate with development teams through resolution.

Support Agile ceremonies including sprint planning, backlog refinement, and
retrospectives.

Follow QA standards and maintain documentation supporting PCI and SOX
compliance.

Coordinate testing with business users and assist with UAT.

Support production issue triage and verification of hotfixes.

Recommend improvements to QA processes, testing methodologies, and operational
efficiencies.

This is a hybrid position requiring onsite testing (4 days) for store hardware
and retail operational validation.

Knowledge & Skills

Experience with Xstore

Hands-on experience testing Oracle Retail POS or comparable retail POS
platforms.

Knowledge of Oracle Retail Xstore POS, Oracle Customer Engagement (CE), or
related Oracle Retail applications is strongly preferred.

Experience testing POS peripherals including barcode scanners, receipt
printers, payment terminals, cash drawers, and pin pads.

Knowledge of retail business processes including promotions, returns,
exchanges, inventory, and loyalty.

Experience creating detailed test plans, test cases, and test evidence.

Experience with Jira, Zephyr, Confluence, SQL, REST APIs, and Postman is
preferred.

Understanding of Agile/Scrum QA methodologies.

Exposure to test automation frameworks such as Selenium, Playwright, Cypress,
xUnit, or NUnit is a plus.

Excellent written and verbal communication skills.

Strong analytical, troubleshooting, and problem-solving abilities with
exceptional attention to detail.

Experience & Qualifications

Bachelor''s degree or equivalent relevant work experience.

4+ years of software quality assurance experience.

3+ years of retail POS testing experience.

Experience with Oracle Retail POS applications strongly preferred.

Retail industry experience required; ecommerce experience highly desirable.

Experience supporting multiple store locations, production support, and
software releases.

Demonstrated knowledge of QA best practices and SDLC.



The above statements are intended to describe the general nature and level of
work being performed by associates assigned to this job. They are not intended
to be an exhaustive list of all responsibilities, duties, or skills required