Datacenter Technician

Job#: 3052483

Job Description:

Summary:

To assist in managing the efficiency and optimal performance of the Lithia Springs and remote data centers while participating in activities to evaluate, configure, manage and support all aspects of data centers.

1. Operates and implements all data center processes and procedures using ITIL standards for incident, problem and change management.

2. Acts as primary technical contact for Data Center Services and CRES both as technical lead and local point of escalation during emergency events and day-to-day tasks.

3. Identifies trends and analyzes risks to articulate implications and impact to data center operations.

4. Tracks operational metrics and other data to provide Senior Management oversight for both snapshot data and long-term trend analysis.

5. Develops and implements strategies to future-proof the data center, ensuring scalability, resiliency and adaptability to emerging technologies and evolving business needs.

6. Recommends, creates, establishes, and executes policies and processes to align with corporate expectations and govern environmental conditions in the data centers and provides reporting on those conditions.

7. Coordinates with other IT Infrastructure teams to fulfill requests, perform changes and respond to incidents.

8. Works with various departments to improve, manage, update, and administer the DCIM tool.

9. Creates and reviews departmental operating procedures, as well as evaluates and documents process improvements, and conducts awareness training to all team members.

10. Mentors and trains staff in both areas of the data center: Facilities and IT processes and procedures.

11. Leads data center projects and coordinates projects with other departments and locations.

12. Responsible configuring devices for initial installation and removal of device during decommissioning. To include installing baseline, assigning IP, updating DNS, and validating communication once connected.

Preferred Skills and Knowledge:

Advanced knowledge of servers, network cabling, and data center hardware; knowledge of data center electrical, mechanical and network system operations; ability to analyze and resolve complex problems; ability to effectively communicate technical issues; knowledge of Network hardware including Cisco stackable switches, chassis switches, Enterprise routers, small remote routers; network communication protocols (BGP, TCP/IP, DHCP, etc.), network communication hardware (LAN, WAN, routers, switches, firewalls, load balancers, cabling, etc.), network topologies (Ethernet, VLANs, MPLS, VPNs, ISDN, etc.), network security infrastructure ( Firewall Services Modules, exploits, viruses, etc.), server operating systems (Windows, Linux, Netware, etc.), directory services, integration and experience with network management systems similar to or including Nagios, SolarWinds Orion, Palo Alto Panorama, Live Action, and A10 Harmony Controller; and the ability to support scheduled maintenance activities and travel as needed.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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