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AWS Connect Solution Architect

Princeton, NJ, US • Posted 16 hours ago • Updated 1 hour ago

Full Time

Part Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

API
Conversational AI
Generative AI
AI
RAG
LLM
AWS Lambda
Five9
IVR
Amazon Conncet
Genesys Cloud
Amazon Kex
AWS S3
AWS BedRock
Cloud Watch
Rest API'S
CRM Platforms
VoiceBots
Google Dialog Flow
Agentic Co-Pilot
Agent Access
Agent Copilot

Summary

HI,

This is Srini from Pronix Inc!

Visa: Any Visa!!

W2/1099/C2C Allowed !!

Job Title: AWS Connect Solution Architect

Location: 2 days/week [Hybrid Position] at Princeton, NJ

We are looking for an experienced AWS Connect Solution Architect to design, implement, and production support cloud-based contact center solutions using Amazon Connect and related AWS services. The ideal candidate will work closely with business, technology, and operations teams to define requirements, create solution architecture, and deliver scalable, secure, and customer-centric contact center platforms.

Required Skills:

Strong hands-on experience with Amazon Connect solution design and implementation.

Experience with AWS services such as Lambda, Lex, S3, CloudWatch, API Gateway, DynamoDB, IAM, and related integration services.

Knowledge of contact center technologies, IVR, call routing, workforce workflows, and customer service operations.

Ability to design integrations with CRM platforms such as Salesforce, ServiceNow, Zendesk, or similar systems.

Strong communication, stakeholder management, and solution documentation skills.

Interested candidates can share the resumes to or call me @

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10444050
Position Id: 2026-375
Posted 16 hours ago

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