This is a Non-Employee Contingent Worker Role providing services for TIAA's family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.
This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.
The anticipated term of this engagement will be 11 months. This term could be extended based on company business needs.
Experience Product Management Defines and implements solutions for key experiences/channels within specific client journeys.
Key Responsibilities and Duties- Gather requirements across multiple product development teams and stakeholders to determine overall priority for development. Maintain and prioritize the product backlog.
- Analyze key performance indicators (KPIs) to evaluate impact and effectiveness of solutions.
- Identify customer needs, experience maps, requirements (stories), and adoption tactics to maximize usage.
- Provide Experience Product Management support for key platforms/channels within specific client journey segments.
- Collaborate with all the Experience Product teams, Technology and Non-Technology to ensure design and product architecture standards are aligned and implemented.
- Design and implement key solutions in support of the Experience Product roadmap.
- Foster innovation, collaboration, leverage new technologies and champion measurable impactful change to build TIAA's customer experience brand through internal and external initiatives.
Educational Requirements- University (Degree) Preferred
Work Experience- 5+ Years Required; 7+ Years Preferred
Physical Requirements- Physical Requirements: Sedentary Work
Career Level 8IC
Start Date: 12-Jul-2026
End Date: 11-Jul-2027
Travel Required: Yes
Anticipated Posting End Date:2026-07-17
Base Pay Range: $50.00/hr - $70.19/hr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
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