Summer Intern Engineering Support - Information Technology Div.

Position Information

Are you a tech-savvy problem solver with a passion for providing exceptional user support? Join our ITD Engineering Systems team as an Engineering Services Support Intern and gain hands-on experience in a dynamic environment. You will contribute to maintaining and optimizing our Remote Sensing hardware and software support while enhancing your technical skills. This position requires working in a team environment to manage the day-to-day ticket queue. This position would work with our end-users to provide support and technical assistance for field data collection and processing.

At TxDOT, you will join a workforce that is passionate about their careers. You have nothing to lose and lots to gain, such as invaluable work experience that can carry you into the future. Make the choice and join TxDOT for your brighter tomorrow today.

Benefits and Perks

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

Position Description

We are seeking interns to learn and provide support for geospatial and remote sensing technologies. This support will include the operation of hardware such as UAS/drones, stationary and mobile robotic equipment, and traditional surveying instruments. In-office support will include the use of computer aided design and drafting applications ("CADD"), field data processing, imagery (e.g., 3D imaging support), modeling support, and general engineering services.

Interns will have the opportunity to assist in providing technical support and troubleshooting assistance to internal employees. Interns will work closely with experienced IT professionals, learning valuable skills and contributing to the smooth functioning of our IT systems. This role requires a passion for technology, excellent communication skills, and a strong desire to learn and grow in the field of IT support.

Essential Duties:

- Support of Remote Sensing data collection

- Support of Remote Sensing hardware usage (UAS, LiDAR, Robotics)

- Enterprise engineering software implementation and deployment

- Software package deployment

- Customer centric support and technical help desk support

- Exercises logic and reasoning to define problems, establish facts and draw

valid conclusions

- Performs other duties as assigned

Minimum Qualifications:

Education:

Must be enrolled in an engineering or related science degree program in an accredited college or university accepted by TX PELS.

Other Conditions:

• Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include
• a trade/vocational school.
• Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Preferred Qualifications:

- Study and interest in Remote Sensing, Robotics, Unmanned Aerial Systems, Computer Information Systems, and/or Management Information Systems is highly preferred.

Competencies:

- Knowledge of office practices and customer service practices.

- Skill in standard Microsoft Office applications (Microsoft Excel, Word, and Outlook).

- Effective written and verbal communication skills

- Use of proper business etiquette and communications, security protocols with sensitive and confidential information, and

basic office equipment

- Adherence to applicable safety standards, practices, and procedures

Physical Requirements and Working Conditions:

- Subject to environmental conditions; protection from weather but not temperature changes

- Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs

- Sitting - prolonged periods of time

- Standing-prolonged periods of time

- Repetitive Motion-substantial movements of the wrists, hands, and/or fingers

- Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions

• This job has been identified as physically demanding and will require a pre-employment physical.
• Must pass a drug test prior to employment for safety impact positions. This is a Safety Impact position and will be subject to random drug testing.
  
  
  • Please note that the Department of Transportation's Drug and Alcohol Testing Regulation - 49 CFR Part 40, at 40.151(e) - does not authorize "medical marijuana" under a state law to be a valid medical explanation for a positive drug test result for an employee in this position.