Job Title: Java Production Support
Location: Orlando, FL, and Glendale, CA ( Onsite from day 1 )
Duration: Long Term
Minimum 8+ years of vast experience in Sustainment activities including Incident Management, Change Management & Release Management (Minor enhancement) work in highly scalable & high-volume applications. This position requires 90% of Type 1 and 10% of Type 2 activities
Excellent hands-on experience in guest facing applications with the below skills:
Programing skills: Java
Jobs: Quartz Scheduler
Monitoring tools: AppDynamics, Splunk, Imperva, Grafana, BigPanda, SNOWMAN, Automic
ITSM: ServiceNow
Database: MariaDB
Server Environments: Windows/AWS
Provides technical support for Java applications.
Previous experience in monitoring tools using Splunk/Grafana/AppDynamics
Responsibilities also includes creating dashboards/alerts/reports using Splunk and Grafana
Triage ,troubleshooting incidents and identifying long term solutions for the issues.
Working with DevOps and development team and Potentially On-call support
Creative and inventive problem-solving skills
Strong interpersonal and communication skills, and a team-focused approach towards software development, maintenance & support
.net support is an added advantage.
Profile with Commercial Reservation, booking service, Cart Service, Checkout service, Payment Processing, Dining, Ticketing or Order Management Domain knowledge/experience will be an added advantage
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