Job Description (Posting). | Minimum 8+ years of vast experience in Sustainment activities including Incident Management, Change Management & Release Management (Minor enhancement) work in highly scalable & high-volume applications. This position requires 90% of Type 1 and 10% of Type 2 activities Excellent hands-on experience in guest facing applications with the below skills: Programing skills: Java Jobs: Quartz Scheduler Location: We have 2 locations Orlando, FL and Glendale, CA ( Onsite from day 1 ) Monitoring tools: AppDynamics, Splunk, Imperva, Grafana, BigPanda, SNOWMAN, Automic ITSM: ServiceNow Database: MariaDB Server Environments: Windows/AWS Provides technical support for Java applications. Previous experience in monitoring tools using Splunk/Grafana/AppDynamics Responsibilities also includes creating dashboards/alerts/reports using Splunk and Grafana Triage ,troubleshoot incidents and identify long term solutions for the issues. Working with DevOps and development team and Potentially On-call support Creative and inventive problem-solving skills Strong interpersonal and communication skills, and a team-focused approach towards software development, maintenance & support .net support is an added advantage. Profile with Commercial Reservation, booking service, Cart Service, Checkout service, Payment Processing, Dining, Ticketing or Order Management Domain knowledge/experience will be an added advantage
|