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Contact Centre Integration Architect_Hybrid@New York,NY(Locals)

Hybrid in New York, NY, US • Posted 2 days ago • Updated 2 days ago

Contract W2

Contract Independent

Hybrid

Depends on Experience

HPTech Inc.

Fitment

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Job Details

Skills

Interactive Voice Response
Telephony
System Integration
Contact Center
Architect
Customer Relationship Management (CRM)

Summary

Role: Contact Centre Integration Architect

Location: New York, NY(Locals)

Work Model: 3 days hybrid

Experience: 10 15 years

Role Summary

The ideal candidate should be a senior technical architect who can design and integrate CCaaS/contact-center platforms with CRM, telephony, cloud services, APIs, and enterprise middleware.

Must-Have Technical Skills

Contact Center / CCaaS architecture
CRM integrations
Telephony / IVR / CTI
Cloud architecture
REST/SOAP APIs
Enterprise integration architecture
Middleware / integration platforms
End-to-end solution architecture
System-to-system integration and data flows

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91162806
Position Id: 9104927
Posted 2 days ago

Company Info

About HPTech Inc.

HPTech Inc has grown to become a premier provider of IT consulting services for technology. With a specialized niche in transaction and data warehousing applications, HPTech Inc helps clients implement mission-critical, enterprise solutions, speed conversion from legacy environments, and optimize the benefits inherent in their systems. Our consulting solutions range from project strategy and planning, software assessment and selection, to implementation and integration, hosting and change management, support and maintenance translating to higher productivity, lower costs.

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Hybrid in New York, New York

•

2d ago

Role: Contact Centre Integration Architect Location: New York, NY(Locals) Work Model: 3 days hybrid Contract Experience: 10 15 years Role Summary The ideal candidate should be a senior technical architect who can design and integrate CCaaS/contact-center platforms with CRM, telephony, cloud services, APIs, and enterprise middleware. Must-Have Technical Skills Contact Center / CCaaS architectureCRM integrationsTelephony / IVR / CTICloud architectureREST/SOAP APIsEnterprise integration architect

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