Production Support Engineer

Hybrid in Dallas, TX, US • Posted 16 hours ago • Updated 16 hours ago
Contract W2
No Travel Required
Hybrid
$45 - $50/hr
Company Branding Image
Fitment

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Job Details

Skills

  • LLM
  • Production Support
  • AIOps
  • AI Observability

Summary

Looking for strong consultants with experience in Production Support, Systems Engineering, AIOps, AI-driven Monitoring, and Infrastructure Support.
 Must Have Skills
 
5+ years in Production Support / Systems Engineering
 
 
SQL Server, Oracle, MySQL
 
 
Unix/Linux, Autosys
 
 
AppDynamics, ITRS
 
 
IT Infrastructure & Service Control Management
 
 
AI-driven Monitoring / AIOps Platforms
 
 
Generative AI / LLM tools for diagnostics & troubleshooting
 
Responsibilities
 
Handle complex production & infrastructure issues
 
 
Drive operational excellence and system improvements
 
 
Work on AI-assisted troubleshooting & intelligent alerting
 
 
Support predictive analytics, automation, and observability initiatives
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91171021
  • Position Id: 8965401
  • Posted 16 hours ago

Company Info

About Rapsys Technologies

Headquartered in Singapore and offices in Delaware, USA, Malaysia and India, we partner with the multinational companies to provide comprehensive cutting edge technology and business process outsourcing solutions. We aim to be a premier international technology and BPO services and solution company by providing the best value to clients, employees and associates in an honest, open and ethical environment.

We provide services to many of the world’s leading companies. We are committed to creating positive long term outcomes for our clients.

Our core value is our customer orientation and this value permeates across our entire organization. We strongly believe that our strong focus towards customers and their needs is critical to our long-term growth and success. Our success has always been measured on our ability to satisfy our customers and exceed their expectations on an on-going basis.

We can only achieve such a goal through our strong emphasis on People, Process, Technology and Innovation.

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