Epic SER Analyst

EAGAN, MN, US • Posted 11 hours ago • Updated 47 minutes ago
Full Time
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Stakeholder Engagement
  • Data Flow
  • Workflow
  • Knowledge Sharing
  • Clarity
  • SQL
  • Data Management
  • Management
  • Collaboration
  • Life Insurance
  • Recruiting
  • Artificial Intelligence
  • Privacy
  • Epic

Summary

IDR is seeking an Epic SER Analyst. The role involves building and maintaining provider records within Epic, triaging and resolving incidents and tickets during business hours, and communicating directly with stakeholders. This fully remote position in Eagan, Minnesota, combines hands-on work with technical collaboration and stakeholder engagement, utilizing Epic certification expertise and provider data management.

Position Overview for the Epic SER Analyst:
  • Build and maintain provider records in Epic SER, including Login Blueprints, SER Blueprints, and related workflows.
  • Triage and resolve incidents and tickets related to provider data during business hours.
  • Communicate effectively with technical and non-technical stakeholders to address data issues.
  • Troubleshoot complex provider data issues and understand data flow across Epic and related systems.
  • Document provider data workflows, changes, and issue resolutions for internal knowledge sharing.

Requirements for the Epic SER Analyst:
  • 5+ years of experience working with Epic SER/Provider Records, including hands-on expertise with Login Blueprints and SER Blueprints.
  • Epic Provider Administration badge (required-no exceptions).
  • Epic Security certification (strongly desired).
  • Proficiency with Clarity/SQL (intermediate preferred).
  • Experience with external and referring provider addresses, organization records, and interface/integration knowledge (intermediate).

What\'s in it for you?
  • Fully remote work environment.
  • Opportunity to engage with high-level Epic provider data management.
  • Direct collaboration with stakeholders and internal teams.

Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets.
  • Employee Stock Ownership Program.
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance.
  • ClearlyRated\'s Best of Staffing Client and Talent Award winner 13 years in a row.

#LI-Remote

By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: Epic Analyst, Location: EAGAN, MN - 55129
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: pandfeed
  • Position Id: 604534705
  • Posted 11 hours ago
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