GSK Solutions Inc.
GSK Solutions Inc.

Profound Platform Specialist(Remote)

Remote • Posted 6 hours ago • Updated 6 hours ago
Contract W2
Contract Independent
Contract Corp To Corp
3 Months
No Travel Required
Remote
Depends on Experience
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Fitment

Dice Job Match Score™

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Job Details

Skills

  • Profound Platform Specialist

Summary

Job Title

Profound Platform Specialist (Remote)

Location

Frisco, TX

Duration

3 Months

Interview Type

Virtual / In-Person

Note

  • Fully remote role; no onsite and no travel required. Contract to perm: Yes.

Job Description

Job Description:

  • Support customer conversation analytics and integrations with Salesforce CRM and related enterprise platforms.Responsibilities

  • Monitor Profound platform workflows and integrations

  • Support engagement and conversation analytics dashboards

  • Troubleshoot synchronization issues with Salesforce

  • Coordinate vendor support and issue resolution

  • Support data validation and reconciliation activities

  • Manage user access and operational support requests

  • Support reporting and business analytics requirements

  • Assist with platform releases and testing activities

 

Required Skills

  • SaaS application support

  • CRM integrations

  • Reporting and dashboards

  • API troubleshooting

  • Data analysis and validation

  • Salesforce integration knowledge

  • Experience

  • 3–5 years

 

Deliverables:

-Process Flows

-Mentor and Knowledge transfer to client project team members

-Participate as primary, co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility

-Participate in data conversion and data maintenance

-Provide best practice and industry specific solutions

-Advise on and provide alternative (out of the box) solutions

-Provide thought leadership as well as hands on technical configuration/development as needed.

-Participate as a team member of the functional team

-Perform other duties as assigned.

 

S.No

Contractor Qualifying Questions

Mandatory

1

Is candidate local to Dallas

No

2

Does candidate have 3-5 years with Profound Platform

No

 

Top Skills & Years of Experience

S.No

Skill Name

Custom Skill Requirements

Years

Ins.

Proficiency

1

Profound Platform Specialist

 

 

 

 

Recruiter Details

Contact: Sameer - - Seven one nine - two three nine - Five five five five

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10498904
  • Position Id: 35818-2053-1787845676
  • Posted 6 hours ago

Company Info

About GSK Solutions Inc.

Our values are integrity, leading change, excellence, and respect for the individual, learning and sharing. Our success is based on our ability to be flexible while adhering to a strict project management methodology.

We inspire personal and professional growth in our people through innovation and creativity. We reward excellence. We earn the trust of our customers and the respect of our employees through exceptional teamwork, good business ethics and a high level of commitment

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Ram Krishna

Ram Krishna

Recruiter @ GSK Solutions Inc.
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