DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Project Manager
Location: Columbia, SC
Duration: 12 Months
Locals Only
Scope of the project:
The candidate will manage several projects through solicitation, selection, contract negotiation, acquisition, implementation, migration, archival and sunset of legacy applications.
Daily Duties / Responsibilities:
- Plan, organize and manage all project management activities for agency wide initiatives as an experienced agency project manager.
- Demonstrate project management expertise in both traditional and agile methodologies and influence project team compliance with industry best practices.
- Manage the overall planning, execution and delivery of multiple projects in parallel. Control scope and schedule to ensure project deliverables, milestones and required tasks are completed as planned.
- This role will bring strong project management expertise, the ability to collaborate effectively with technical teams and business stakeholders, and a proven track record of delivering projects on time, within scope and aligned with organizational objectives.
- Plan and conduct project status and review meetings. Prepare project status reports and provide updates to project stakeholders and sponsors. Must be able to work with a diverse group of professionals in all levels of the agency.
- Prepare necessary documentation to support project initiatives. Manage development of project documentation for new services assigned. Ensure all required project documentation is developed and maintained throughout the project lifecycle.
- Engage in ongoing process improvement around delivery, methodology and other relevant areas. Identify potential problems proactively and facilitate problem resolutions by implementing risk mitigation strategies.
- Current projects include but are not limited to the following:
- Mortgage Servicing and Mortgage Production technology solution
- Development and Compliance Monitoring technology solution
- Contract Administration technology solution
- Agency Business Continuity
- Space Needs – Assess facility requirements for a new location that supports workforce needs, operational efficiency, and future growth.
Required Skills (Rank in order of Importance):
- 5+ Years of Experience in IT project management
- 3+ Years of Experience in Hybrid (Agile and Waterfall) Project Management
- 3+ Years of Experience Strategic Planning & Roadmap Development
- 3+ Years of Experience in Risk Management
- 3+ Years of Experience in Resource Management
- 3+ Years of Experience in Change Management
- 3+ Years of Experience in Budget Planning
Preferred Skills (Rank in order of Importance):
- Process Improvement
- Financial Principles
- Accounting Principles
- Mortgage Principles
Additional Skills:
- Interpersonal, Collaborative, Presentation & Facilitation Skills
- Detail-oriented, Accurate and Organized
- Analytical thinking and problem solving
- Customer Service Driven
- Teamwork
- Individual Contributor
Required Education:
Bachelor's degree and project management experience managing large projects of moderate complexity and risk.
Required Certifications:
PMP, PMI-ACP or CSM certification required or in the process of obtaining certification.
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