CXM Solution Lead - Data, Search & AI Platforms

Job Title: CXM Solution Lead - Data, Search & AI Platforms

Location: Remote

Duration: / Term: FTE

Experience Desired: 10+ Years
 

Job Description:

Key Responsibilities

• To architect and implement AI enabled onsite product Search solutions like Vertex AI Search of Commerce (VAIS:C) or similar.
• Understand and guide end to end solution flows across data capture, processing, analytics, and activation
• Connect business objectives to feasible solution approaches using platform capabilities
• Provide hands on solution guidance when teams face design or implementation challenges
• Review solution approaches to identify gaps, risks, or improvement opportunities
• Ensure solutions align with platform standards and best practices
• Support consistency and reuse of solution patterns across initiatives
• Communicate solution flows, dependencies, and trade offs clearly to stakeholders

Technical & Platform Skills

• Hands on experience architecting and implementing Vertex AI Search for Commerce, or equivalent enterprise grade solutions (Major plus, but additional training can be provided)
• Certified and experienced with out of the box contextual/commerce search solutions
• Strong understanding of how data, search, analytics, and AI components work together
• Working knowledge of cloud data and analytics platforms (e.g., Google Cloud Platform, BigQuery, data pipelines)
• Understanding of search and clickstream systems (e.g., relevance, behavioral events, funnels, experimentation)
• Familiarity with AI/ML platforms (e.g., Vertex AI) to support data driven use cases
• Comfortable reviewing designs and solution approaches without owning detailed architecture

Professional Skills

• Solution oriented mindset with strong technical judgment
• Ability to operate across multiple initiatives in parallel
• Clear communicator across business, product, analytics, and engineering teams
• Adaptable to evolving requirements and project contexts

Qualifications

• Degree in Engineering, Computer Science, Business Management or related field
• 8–12+ years of experience in solution leadership, technical lead, or platform focused roles
• Experience supporting large scale, data driven or digital initiatives

Key Skills:

Vertex AI, AI/ML, Google Cloud Platform, BigQuery.