Role:ServiceNow Developer
Client : State of North Carolina
Work Type : Remote
Duration : 12 Months(Extendable)
Payrate : 72$ Per Hour
eSystems Inc. is a fast-growing Systems Integrator based in Princeton, New Jersey. We provide strategic IT solutions and services with primary practice areas in Java and Microsoft centric e-Business solutions, ERP solutions, Enterprise Application Integration, Data Warehousing and Business Intelligence solutions.
Our clients include Fortune 500 corporations, government agencies, small and mid-sized local businesses, and non-profit organizations.
As an equal opportunity employer, eSystems complies with all applicable laws, rules and regulations preventing discrimination against job applicants based on: race, ethnicity, religious beliefs, gender, gender identity, age, veteran status, marital status, physical challenges, or any other relevant factor
THE JD and the required skillset are below. Please make sure that the suitable candidate has atleast 90% of the skillset mentioned
ServiceNow Developer/Builder contractor to design workflows, configure ITSM modules, and develop reports and dashboards. Strong hands-on ServiceNow development experience required; reporting and analytics development strongly preferred.
The ideal candidate has strong experience building within ServiceNow modules such as ITSM, Service Catalog, Incident, Request, and Change Management, and is highly skilled in report development, dashboards, and data visualization within ServiceNow.
This contractor will work closely with IT operations, governance teams, and business stakeholders to build scalable solutions that improve operational efficiency and visibility.
Key Responsibilities
Design, build, and configure solutions within the ServiceNow platform.
Develop and maintain workflows, forms, catalog items, and automation using ServiceNow best practices.
Create reports, dashboards, and performance analytics that support operational decision-making.
Build and maintain Service Catalog items and request fulfillment workflows.
Configure and support Incident, Request, Problem, and Change Management modules.
Develop scripts and integrations using JavaScript, Glide APIs, and Flow Designer.
Collaborate with IT teams to translate operational needs into scalable ServiceNow solutions.
Support continuous improvement of ServiceNow governance and development standards.
Troubleshoot platform issues and optimize performance.
Document configurations, workflows, and reporting structures.
| Required / Desired | Amount(Years) |
Hands-on ServiceNow development experience | Required | 3 |
Strong experience configuring ITSM modules | Required | 3 |
Experience building ServiceNow reports, dashboards, and performance analytics | Required | 3 |
Experience with Flow Designer, Business Rules, UI Policies, and Client Scripts | Required | 3 |
Ability to work directly with stakeholders to translate requirements into solutions | Required | 3 |
Experience developing advanced ServiceNow reporting and analytics | Highly desired | 3 |
Experience supporting healthcare IT or large enterprise environments | Highly desired | 3 |
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