Network Engineer

Role Overview: The Network Engineer (level 1.5 - 2) is responsible for designing, maintaining, and supporting secure, resilient, and high-performance network infrastructure across a multivenue sixteen acre campus. This role supports both day-to-day   Campus Technology operations and the unique technological demands of our client’s extensive calendar of performances, festivals, educational programming, and live events.
The engineer ensures seamless connectivity for ticketing, production, guest-facing services, AV systems, and special events, maintaining uninterrupted support for a worldclass performing arts environment. These responsibilities go hand-in-hand with support of the campus’s administrative and infrastructure needs.

What You''ll Get To Do Here:
Network Design, Implementation & Administration
•⁠  ⁠Design, implement, and maintain scalable, secure wired and wireless network solutions across client’s indoor and outdoor performance spaces, administrative areas, and public zones.
•⁠  ⁠Configure, maintain, and troubleshoot routers, switches, firewalls, wireless systems, and load balancers.
•⁠  ⁠Ability to operate L1-L5 networking in both copper and fiberoptic configurations.
•⁠  ⁠Manage LAN, WAN, WLAN, VPN, and cloud-based  network environments.
•⁠  ⁠Perform lifecycle tasks including OS patching, firmware updates, system upgrades, and equipment refresh cycles.
Live Event Network Operations
•⁠  ⁠Provide on-site network support during performances, rehearsals, special events , talks, broadcasts, and community programs.
•⁠  ⁠Support mission critical systems including ticketing, POS, backstage/stage management communications, production intercom, broadcast/streaming systems, outdoor event networks, and AV over IP.
•⁠  ⁠Troubleshoot and resolve network issues quickly in fast paced, high-density environments to maintain  operational continuity.
Security & Compliance
•⁠  ⁠Implement and manage VPNs, firewalls, and intrusion detection/prevention systems.
•⁠  ⁠Enforce network security policies and contribute to compliance needs such as PCI for box office transactions.
•⁠  ⁠Collaborate with our Cybersecurity resources to facilitate a healthy security posture across the campus network
•⁠  ⁠Support identity and access management standards for staff, vendors, visiting companies, and temporary production networks.
Monitoring, Troubleshooting & Optimization
•⁠  ⁠Continuously monitor network performance and reliability across all client’s facilities.
•⁠  ⁠Conduct diagnostics, root cause  analysis, and performance tuning to ensure maximum availability and minimal service interruptions.
•⁠  ⁠Leverage monitoring platforms to proactively identify risks and optimize system behavior.
Documentation & Reporting
•⁠  ⁠Maintain comprehensive documentation including network diagrams, configuration records, event support notes, and maintenance logs.
•⁠  ⁠Produce regular reports detailing network performance, security posture, and improvement opportunities.
Collaboration & Leadership
•⁠  ⁠Work closely with production teams, operations, AV staff, digital media, IT colleagues, and external vendors to ensure robust technical readiness for all events.
•⁠  ⁠Support planning and implementation of production specific  needs such as temporary show networks, Dante/AVB audio transport, broadcast networks, livestream infrastructure, and outdoor event connectivity.
•⁠  ⁠Coordinate with vendors and service providers to address installation, troubleshooting, procurement, and long-term  planning.
•⁠  ⁠Assist and mentor junior team members with network-related escalations.
Professional Growth & Emerging Technology
•⁠  ⁠Demonstrate a strong desire and ability to learn and adopt new technologies as performances, artistic programs, and production requirements evolve, helping client remain a leader in innovative arts presentation.
•⁠  ⁠Stay informed on emerging networking, AV, broadcast, and venue technology  trends relevant to performing arts environments.
You’ll Be A Fit If You Bring:
•⁠  ⁠Bachelor’s degree in computer science, Information Technology, or equivalent professional experience.
•⁠  ⁠5+ years of hands-on experience in network engineering, ideally within highly dynamic, multibuilding, or  live event  environments.
•⁠  ⁠Strong expertise in enterprise networking technologies, routing/switching protocols, VLANs, wireless networking, and firewall administration.
•⁠  ⁠Experience supporting high-density Wi-Fi and mission critical systems during events.
•⁠  ⁠Proficiency with network monitoring, diagnostic, and analytics tools.
•⁠  ⁠Ability to troubleshoot under pressure during live, time sensitive events.
•⁠  ⁠Excellent communication and collaboration skills across technical and non technical teams.
•⁠  ⁠Flexibility with work hours sometimes including early morning/late night or weekend hours.
Physical Requirements: Because client is a 16-acre  campus with multiple indoor and outdoor performance spaces, this role has physical requirements:
•⁠  ⁠Physical responsiveness to event needs across the campus, sometimes on short notice.
•⁠  ⁠Ability to lift, carry, and maneuver up to 30-40 lbs. of equipment (e.g., switches, UPS, cabling cases, wireless access points, staging network gear).
•⁠  ⁠Ability to easily work at heights of 12-20 feet, including on lifts, ladders, or grid spaces, following all safety protocols.
•⁠  ⁠Frequent walking between buildings, outdoor plazas, stages, and technical areas.