Business Systems Analyst – Fleet Management

Hi,

Hope you are doing well,

Role:  Business Systems Analyst – Fleet Management

Location: Remote

Duration: 12 months

Note: candidates must meet the residency requirements (Last 5 years in the US with no more

than 6 months out of the country).

Required Experience Level:

Domain & Business Knowledge

•Deep understanding of Vehicle Maintenance Systems, Fleet Management workflows,

and related business processes.

•Knowledge of Inventory Management Systems, including parts management, work

orders, cost tracking, and supplier interfaces.

•Experience translating fleet operations requirements into well-defined technical stories

and acceptance criteria.

•Ability to analyze upstream/downstream impacts across ~30 integrated USPS

applications and external systems (AssetWorks SAAS).

Technical & Analytical Skills

•Strong SQL skills for validating data, building test scenarios, and supporting defect

analysis.

•Familiarity with Apache Kafka—understanding of message flows, schemas, and how

data moves between systems.

•Experience validating API behavior, request/response structures, and integration rules.

•Ability to decompose complex processes into clear business logic, workflows, and

testable requirements.

•Working knowledge of Oracle databases, including how to trace data transformations

and troubleshoot issues with developers.

•Ability to interpret logs, understand data mappings, and work with developers/architects

to shape technical solutions.

Delivery & Process Skills

•Strong background in Agile/Scrum environments, including backlog refinement, writing

stories, creating test cases, and participating in sprint ceremonies.

•Hands-on experience with project/work management tools, preferably VersionOne.

•Understanding of IT Service Management (ITSM)—incident, problem, change

management (ServiceNow preferred).

•Ability to manage UAT and CAT testing sessions, including scenario development, user

coordination, and tracking defects.

•Experience creating process documentation, user guides, SOPs, and support

workflows.

Cross-Team Facilitation

•Strong facilitation skills to lead discussions across multiple groups—business,

developers, QA, vendors, and architects.

•Ability to serve as the liaison between business and technical teams, ensuring clarity of

requirements and consistent communication.

•Skilled in running working sessions, gathering requirements, conducting impact

assessments, and helping teams reach alignment.

•Comfortable escalating blockers and driving issues to closure across vendors and

internal USPS teams.

Soft Skills

•Clear and concise communication, including the ability to break down complex topics for

non-technical audiences.

•Highly organized, with the ability to manage multiple workstreams, priorities, and

timelines.

•Detail-oriented, especially in documenting requirements, analyzing defects, and

validating system behavior.

•Proactive problem-solver, able to trace issues across interacting systems and propose

logical paths to resolution.

•Collaborative and team-oriented, comfortable working with large enterprise teams and

cross-functional stakeholders.