Service Now ITOM Architect
Decision Six Inc.
Dice Job Match Score™
👾 Reticulating splines...
Job Details
Skills
- ServiceNow
- Customer Relationship Management (CRM)
- Google Cloud Platform
- Mapping
- Microsoft Azure
- ITOM
- CMDB
- CSA (ServiceNow Certified System Administrator)
- ServiceNow Certified Implementation Specialist (CIS)
- JavaScript
Summary
Primary Skill : Scripting, ServiceNow ITOM, Customer Service Management, ServiceNow certifications (CSA, CIS-Discovery/ITOM)
Job Description :
We are looking for an experienced ServiceNow ITOM Architect to design, implement, and optimize enterprise ITOM solutions.
The ideal candidate will have strong expertise in Discovery, Service Mapping, Event Management, CMDB, and integrations, with the ability to lead architecture, technical teams, and platform best practices.
Required Skills8+ years of ServiceNow experience, including 5+ years in ITOM.
Hands-on expertise in Discovery, Service Mapping, Event Management, CMDB, and ITOM Visibility. Strong experience with MID Server, Integration Hub, REST/SOAP APIs, and JavaScript.
Solid understanding of CSDM, CMDB governance, and platform performance optimization.
Experience with ServiceNow upgrades, troubleshooting, and platform administration. Knowledge of cloud discovery (AWS, Azure, Google Cloud Platform) is a plus. Strong analytical, problem-solving, and communication skills.
ServiceNow certifications (CSA, CIS-Discovery/ITOM) preferred.
Responsibilities Architect and implement ServiceNow ITOM solutions. Design scalable integrations with enterprise systems and monitoring tools. Ensure CMDB health, data quality, and platform performance. Lead Discovery, Service Mapping, and Event Management implementations.
Troubleshoot complex technical issues and support platform upgrades.
Collaborate with cross-functional teams and provide technical leadership.
Mentor developers and establish ServiceNow best practices. Drive solution design, documentation, and stakeholder communication.
Required Certifications ServiceNow Certified System Administrator (CSA) – Required ServiceNow Certified Implementation Specialist (CIS) – Discovery – Required ServiceNow Certified Implementation Specialist (CIS) – Service Mapping – Preferred ServiceNow Certified Implementation Specialist (CIS) – Event Management – Preferred ServiceNow Certified Application Developer (CAD) – Preferred
- Dice Id: 91103449
- Position Id: 9047949
- Posted 4 hours ago
Company Info
Decision Six Inc is leader in Decision Support Reporting, Business Process Improvements, Project Management, consulting and Technology Execution. we are committed to provide the clients with strategy and support that enables the Win-Win situations. We are led by the industry experts who have proven track record of delivering the best solutions and achieving the "Results in Every Environment"
Experience and expertise help us to turn opportunities and challenges into operational excellence for the organizations. Whether you are an individual seeking a new job, or an employer looking for help, Decision Six Inc is ready to meet your needs.
Decision Six Inc, logo embodies the key element behind the company's success - relationships. A unique balance exists between Decision Six Inc, their clients, and its associates. In all the years of growth and change, one thing has remained the same - dedication to unmatchable customer service while providing opportunities for the employees, temporary associates and clients by "Uniting Talent with Opportunity.
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