Senior Business Analyst

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
2 Weeks
Remote
Depends on Experience
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Fitment

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Job Details

Skills

Summary

W2 Only - $65.00 an hour

Sr. Business Analyst with experience working with RPA, Automation Anywhere in a GxP or Pharma/Life Sciences environment.

This role would be supporting an Enterprise Automation team that runs the Process Automation Center of Excellence. The Enterprise Automation service scope includes opportunity identification and prioritization, automation implementation, maintenance, support, and optimization.

Job Description and Deliverables

  1. Value Identification:
    • Identify the primary objective and KPIs/quantifiable benefits for each project.
    • Communicate these to the project team to guide the solution design and project phasing to maximize business value delivery in the shortest amount of time.
    • Conduct value realization analysis with business stakeholders for each project post-implementation.
  2. Process Documentation and Definition:
    • Document and define business processes and all applicable requirements, including regulatory compliance requirements.
    • Ensure all necessary documentation is in place, obtain feedback, and update until finalized.
    • Communicate requirements to the Automation team and ensure alignment between the Business and the Automation teams.
  3. Development of User Stories and Acceptance Criteria:
    • Lead the development of user stories and acceptance criteria.
    • Work closely with business stakeholders to understand their needs and wants, and translate them into clear, concise user stories.
    • Define the acceptance criteria for each story, providing the team with a clear definition of done.
  4. Solution Design
    • Support the technical team in solution design by providing input and clarification to ensure alignment with business requirements
    • Apply creative problem-solving techniques to help shape automation solutions that address complex business needs.
  5. Testing and Quality Assurance:
    • Work with Developers to execute testing to ensure all features meet the defined acceptance criteria and deliver the expected value.
  6. User Acceptance Testing (UAT):
    • Provide input into the UAT approach suggested by the technical team.
    • Define the test cases and create detailed test scripts.
    • Work with Business teams to set up for UAT.
 

Qualifications

 
  1. Skills:
    • Excellent written and verbal communication skills to run calls with technical staff and business teams.
    • Analytical and detail-oriented to ask the right questions and quickly understand business processes.
    • Creative problem-solving abilities with a focus on delivering practical and scalable automation solutions.
    • Strong interpersonal skills to collaborate effectively with stakeholders at all levels.
    • Able to translate ambiguous business requirements into actional technical solutions.
    • Ability to work on multiple projects simultaneously with different business areas and stakeholders (up to 8 concurrent projects in different SDLC phases).
    • Adaptability to shifting priorities and a fast-paced environment.
    • Possess a value delivery mindset.
  2. Experience:
    • Experience working on automation and/or process improvement projects with KPI identification and tracking.
    • Experience setting up and managing projects in JIRA.
    • 2-3 years experience in an Agile software delivery team.
    • Experience in Life Sciences or highly regulated industry.
  1. Additional Qualifications:
    • Microsoft Power Platform knowledge (specifically Power Automate and Power Apps) a plus.
    • Interest in learning AI applications in process automation.
    • Certification in Agile and/or Lean Six Sigma is a plus.
    • Knowledge around SOX and GxP compliance is a plus.


The estimated pay range for this position is USD $55.00/Hr - USD $65.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: smci
  • Position Id: 894380
  • Posted 2 hours ago

Company Info

About Milestone Technologies, Inc.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

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Alicia Loerzel

Recruiter @ Milestone Technologies, Inc.

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