Job#: 3058556 Job Description: Business Operations Analyst ILocation: Fremont, CA (Onsite)Position Overview
We are seeking a Business Operations Analyst I to support operational excellence initiatives through process analysis, workflow improvement, performance measurement, and cross-functional project support. This role is responsible for evaluating current business processes, identifying improvement opportunities, analyzing operational data, and supporting implementation of process optimization initiatives.
The ideal candidate is analytical, highly organized, and capable of driving projects independently while collaborating with stakeholders across multiple functional areas.
Key Responsibilities
- Analyze and document current-state business and operational processes.
- Develop process maps, workflow diagrams, and future-state improvement recommendations.
- Collect, analyze, and interpret operational data to identify trends, performance gaps, and improvement opportunities.
- Develop and maintain metrics, KPIs, dashboards, and performance reporting tools.
- Perform root cause analysis to identify process inefficiencies and operational issues.
- Support process improvement initiatives from identification through implementation and measurement.
- Facilitate meetings and collaborate with cross-functional teams to drive process improvements.
- Track project milestones, risks, dependencies, and deliverables.
- Measure performance against established process requirements and business objectives.
- Develop and deliver presentations, training materials, and process documentation.
- Communicate project status, recommendations, findings, and results to stakeholders and leadership.
- Support change management activities and adoption of new processes.
- Work in a cleanroom environment as needed.
- Lift up to 25 pounds when required.
Required Qualifications
- Bachelor's degree in Business, Engineering, Operations, Supply Chain, Information Systems, Technology, or a related field preferred.
- 1+ years of experience in operations, business analysis, process improvement, project coordination, manufacturing support, or a related field.
- Strong analytical and problem-solving capabilities.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple priorities.
- Strong organizational and documentation skills.
- Proficiency with Microsoft Office applications, including Excel and PowerPoint.
Preferred Qualifications
- Experience with process mapping and workflow documentation.
- Experience supporting operational excellence, Lean, continuous improvement, or process improvement initiatives.
- Experience using data to identify operational trends and improvement opportunities.
- Familiarity with root cause analysis methodologies such as:
- 5 Whys
- Fishbone (Ishikawa) Analysis
- Pareto Analysis
- Cause-and-Effect Analysis
- Experience facilitating training sessions, workshops, or cross-functional meetings.
- Experience in manufacturing, engineering, operations, or technology environments.
Top Skills / Must-Haves
Required
Ability to Independently Execute TasksStrong Written & Verbal Communication SkillsStructured Problem SolvingProcess Mapping & Workflow AnalysisData Analysis & Performance MeasurementProject Coordination & OrganizationCross-Functional CollaborationPreferred
- Continuous Improvement
- Lean Methodologies
- Root Cause Analysis
- Change Management
- Training & Facilitation
- Manufacturing or Operations Experience
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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