Scheduling Assistant II (Hybrid Onsite)

Hybrid in Harrisburg, PA, US • Posted 4 days ago • Updated 4 days ago
Contract Independent
Contract W2
Contract Corp To Corp
12 Months
No Travel Required
Hybrid
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • scheduler assistance
  • creating work packets
  • processing bundled job cards
  • Remove job holds once verified
  • Create IVR appointments

Summary

Job Title

Scheduling Assistant II (Hybrid Onsite)

Location

Harrisburg, PA

Duration

12 Months

Pay Rate

$20/hr on W2 / 1099 all inclusive

Interview Type

Virtual

Note

This is a Hybrid role - three days at office a week.

*This is not a driving role*

Job Description

Serve as central point of contact for all incoming customer calls/emails
Address customer questions/concerns as much as possible
Delegate to appropriate individual/group if unable to address
Log customer calls and report out weekly

Assist schedulers with proactive customer contacts throughout job scheduling process
Provide clear guidance for customers on pre-job requirements (ex. Inspection due dates, physical work to be complete before work is executed, setting up new meter account, etc.)
Schedule customer appointments, issue reminders/confirmations
Maintain log of all communications to report out weekly

Provide other scheduler assistance as needed
Assist in creating work packets
Assist in processing bundled job cards
Remove job holds once verified
Create IVR appointments
Assist in WO close out
Schedule temp disconnects
Investigate property damage claims and schedule work if PPL liability is determined


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10498904
  • Position Id: 35491-2053-1785506244
  • Posted 4 days ago

Company Info

About GSK Solutions Inc.

Our values are integrity, leading change, excellence, and respect for the individual, learning and sharing. Our success is based on our ability to be flexible while adhering to a strict project management methodology.

We inspire personal and professional growth in our people through innovation and creativity. We reward excellence. We earn the trust of our customers and the respect of our employees through exceptional teamwork, good business ethics and a high level of commitment

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Contact the job poster
Ram Krishna

Ram Krishna

Recruiter @ GSK Solutions Inc.
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