Assist in planning, executing, and delivering projects related to card products (debit, credit, prepaid, etc.)
and commercial money movement solutions within scope, time, and budget constraints.
Work as a functional and technical champion within the company to advocate for the client. Work with the
solution architects and with the product teams to understand and navigate competing product
development priorities and backlogs and to effectively communicate and manage client expectations.
Collaborate with IT, Operations, Risk, Compliance, and external vendors to gather project requirements
and track progress.
Prepare and maintain project documentation, including project plans, schedules, reports, and meeting
minutes.
Monitor project risks, issues, and dependencies; escalate as necessary to ensure timely resolution.
Manage the testing, defect resolution, client sign-off, and product enablement for any delivered
product, feature, or enhancement.
Ensure all project activities adhere to internal control standards, industry regulations, and data security
policies.
Maintain a high level of expertise across the company's products and solutions with a detailed understanding and
appreciation for overall strategic context, priorities, and revenue goals.
QUALIFICATIONS
Professional:
10 or more years of work experience with a bachelor s degree or at least 7 years of work experience
with an Advanced Degree (e.g., Masters/ MBA/JD/MD)
Payments and Financial Services and Technologies consulting background and experience.
Experience in managing financial and/or payment system implementations.
Experience with software development testing, issues identification, and resolution
Experience in SDLC processes and tools (JIRA, Rally, Wikis, etc.)
Experience using Postman or other API platforms
Experience with REST processing language
Ability to learn new systems with minimal training
Experience working with cross functional teams that delivered on system requirements, design,
development, implementations, testing, training, and support.
Ability to manage multiple work streams simultaneously
Experience providing direct customer support
Ability to manage customer expectations and negotiate and influence internal and external
stakeholders
Project management certification (e.g., CAPM, Prince2 Foundation) is a plus
Strong verbal and written communication skills and an ability to simplify and communicate complex
technical issues to non-technical executives, sales teams, and other stakeholders
Ability to inspire and lead high performing cross-functional teams who can envision and create
innovative solutions that meet the needs of our global clients, leading large teams where there is not a
direct reporting line
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